Violand Vault: Overcoming Bad Online Reviews (and Getting GOOD Ones!)

It's election season. Are you tired of the ads, yet?

It's amazing how negative political ads grab our attention, as do negative online reviews for companies online.

In this episode of the Violand Vault, Jeff has some great advice on how to handle negative online reviews of your restoration business, and how to get more good reviews as well!

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KEYWORDS: restoration business

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Jeff Jones is the Director of Sales and Marketing for Violand Management Associates (VMA), a highly respected consulting company in the restoration and cleaning industries. Jeff has a wide range of experience in professional sales and marketing involving all levels of decision makers. Through VMA, Jeff works with companies to find the right mix of programs and services to help them develop their people and their profits. To reach him, visit Violand.com or call (800) 360-3513.

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On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

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