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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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Lessons from Hockey

Michelle Blevins
Michelle Blevins
March 9, 2020

My 5-year-old has been on skates pretty much from the moment he was born. The moment my husband could get him in skates, he did. In the beginning, of course, Levi couldn’t even stand – and often refused to even try.


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restoration software

Restorer's Perspective: Software is a Tool

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 8, 2020
No Comments

In the early 2000s, when I was just beginning my career as a restorer, I recall the buzz about the “cloud”. I am by no stretch a “computer geek” but it sounded like something exciting. Wanting to constantly employ the latest technology in all aspects of the business, I ran around the office declaring that we needed a cloud (totally clueless of what that meant).


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MOGA
Restoring Success

#MOGA: Make On-Call Great Again

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Pete Marrero
March 5, 2020
No Comments
A career in restoration demands a commitment to the customers call in need of action, 24/7. Let’s make it great again.
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rosebrook 2020 predictions

Rosebrook's Restoration Trends: 2020 Predictions

Part two of an annual series on current industry trends.
Phillip Rosebrook
February 25, 2020
One Comment
The disaster restoration industry is moving quickly; many new players and influences are driving changes in technology, labor force, program work, and more.
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rosebrook 2019 trends grades

Rosebrook's Restoration Trends: Grading 2019 Predictions

Part one of two in an annual series on current industry trends.
Phillip Rosebrook
February 25, 2020
No Comments
Phil will look back at his predictions for 2019 on things like TPAs, weather events, labor shortage, and more. See how his predictions played out!
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fresh persp worth

Want to Earn Your Worth? Stop Negotiating with Yourself | Fresh Perspective Vol. 6

Idan Shpizear
Idan Shpizear
February 20, 2020
No Comments
It doesn’t matter if you’re negotiating with a buyer for a better rate or you’re negotiating with yourself for time and money to put towards self-improvement. In every circumstance, what you can achieve begins with your self-worth.
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PIRC background check

PIRC Adopts Recommended Industry Background Screening Standard, Addresses Industry Definitions

February 20, 2020
No Comments
It is the protection of the policyholder as well as workforce recruiting and retention that presented the balance the committee sought to encompass in one set of rules.
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restoration company
Restorer's Perspective

Nobody Cares About Your Restoration Company

Embracing extreme customer service.
Mike Russell
February 17, 2020
No Comments

I recently reconnected with a business acquaintance I hadn’t spoken with in quite some time. I met him several years ago at an insurance conference and was very impressed with his company. 


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ask annissa client

Ask Annissa: Inside the Mind of a Client

February 13, 2020
No Comments
Annissa interviews one of her previous clients about what it was like to have a loss, and how the restoration process felt.
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IR marketing panel
The Intentional Restorer

Making the Most of Digital Marketing Investments

Jon Isaacson
Jon Isaacson
February 13, 2020
No Comments
We’ve assembled a panel of four industry professionals to help you boost your digital marketing efforts in 2020 and beyond.
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Register for Webinar - Hurricane Response: What's Changed, Who's at Risk, and How to Scale without Breaking

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Priorities for Hurricane Preparedness

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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