To get and keep good restoration employees and build brand and customer loyalty, build a strong company culture. 

Lisa and Erik give us details and tips on what it means to invest in accountability in the workplace.

Marketing connects you to your target audience, and sometimes it helps correct misconceptions.

A simple QR code can make it easier for customers to post reviews.

In episode 17 of TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Larry Cooper, the restoration & cleaning industry leader who created the Experience.

Win with your workers by helping them see meaning in their work.

Failure happens at different times in our lives, but those moments are only meant to set us up for bigger and better opportunities and serve as moments of growth. Shauna Parsons shows us how to navigate these situations. 

Meet the author at The Experience in Chattanooga, TN April 3-5, 2024 and get your own signed copy of Restoration Millionaire. 

In episode 16 of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Amanda Stichter, Operations Manager of Virtual Vision Computing.

In episode 15 of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Mark Violand, a 50-year veteran of the cleaning industry and the leading voice of floor covering inspections in the US.