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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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Technical Tip Tuesday: How Technology Improves Accuracy in Restoration Sketching
Technical Tip Tuesday Presented by DocuSketch

How Technology Improves Accuracy in Restoration Sketching

Learn how tech-driven documentation protects your team and prevents costly disputes in the restoration claims process
Kayla McGowan
Kayla McGowan
December 2, 2025
No Comments

Technology isn’t about speed. Holly Baldwin shares how documentation safeguards accuracy and your reputation.




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Ask the Expert: Leveraging AI and Technology for Growth with Nick D’Urbano of Distance
Ask the Expert

Leveraging AI and Technology for Growth with Nick D’Urbano of Distance

From AI-driven call handling to multichannel engagement, discover strategies that elevate customer experience
Kayla McGowan
Kayla McGowan
November 28, 2025
No Comments

Learn how restoration companies are using AI and technology to capture more leads, improve conversions and build long-term with expert insights from Nick D’Urbano.




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Ask the Expert - Margin vs. Markup: The Costly Confusion in Restoration
Ask the Expert

Why Understanding Markup, Margin and Overhead is Critical for Restoration Success

Kayla McGowan
Kayla McGowan
November 26, 2025
No Comments

Poor financial literacy erodes restoration profits. Ben Justesen shares how you can master markup, margin and overhead for long-term success. 




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Technical Tip Tuesday, Week 6: How Estimators Can Build a Strong Reputation in Restoration
Technical Tip Tuesday Presented by DocuSketch

How Estimators Can Build a Strong Reputation in Restoration

Your reputation matters. Learn key habits that help estimators earn trust and respect in the restoration industry.
Kayla McGowan
Kayla McGowan
November 25, 2025
No Comments

Every interaction counts. Chris Tilkov shares why professionalism and consistency are keys to building a lasting reputation as an estimator. 




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Marketing Monday Tip 1: Laying the Foundation for Marketing That Works
Marketing Monday

How Restoration Companies Build Consistent Leads

In this episode, we help you lay the foundation for a marketing system that will allow you to shift from insurance, referral and word of mouth-only leads to a steady stream of inbound jobs
Reuben Hawkins
Reuben Hawkins
November 24, 2025
No Comments

Restoration businesses can move from reactive to proactive by building a marketing engine that drives consistent, high-quality leads.


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R&R 2025 Technician Award Winner Kaylin Glaspie - Congratulations!

Kaylin Glaspie Named Restoration & Remediation's 2025 Technician Award Winner

Honoring our frontline excellence, Kaylin Glaspie earns the 2025 Technician Award for her leadership and dedication
Kayla McGowan
Kayla McGowan
November 21, 2025
No Comments

From entry-level technician to a new Project Manager, Kaylin Glaspie’s journey reflects resilience, leadership and a passion for restoration.


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Financial Literacy text on spiral notepad on desk

Markup vs Margin: How Financial Literacy Impacts Restoration Profitability

Ben Justesen explains why understanding markup, margin and overhead is critical for restoration business success
Ben Justesen
Ben Justesen
November 20, 2025
No Comments

Poor financial literacy erodes restoration profits. Ben Justesen shares how to master markup, margin and overhead for long-term success.


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Ask the Expert - Referral Partnerships: A Strategic Growth Tool for Restoration Companies
Ask the Expert

Referral Partnerships: A Strategic Growth Tool for Restoration Companies

Chris Matts shares how restoration pros can grow their business faster with plumber, realtor and service partner referrals
Kayla McGowan
Kayla McGowan
November 19, 2025
No Comments

Chris Matts reveals how restoration companies can unlock consistent growth by building smart, scalable referral partnerships. 




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calculating profits

How Poor Documentation and Manual Billing Quietly Erode Restoration Profits

Discover how smarter systems can stop profit leaks caused by missed hours, paperwork gaps and billing delays
Mike Allred
Mike Allred
November 18, 2025
2 Comments

Manual billing and inconsistent documentation are costing restoration companies thousands; smart tech can help stop the leak.



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communication creates connection

Managing Your Workforce: Culture, Communication and Retention Strategies

Daren Clark
Daren Clark
November 17, 2025
No Comments

Managing a multi-generational restoration workforce requires strong culture, clear communication and ongoing support.


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Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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