Managing Your Restoration Business

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Commercial clients don’t fear the damage; they fear the downtime. Here’s why positioning business interruption as a strategic priority helps elevate trust, value, and wins you jobs.

Restoration estimates often overlook the soft costs like insurance, bonds, and management fees. Here’s why these factors matter and how you can include them in Xactimate. 

Dan Derbes of Lightspeed Restoration shares how his Navy service drives a mission-focused approach to home safety, operational excellence, and customer care.

Commercial Sales isn’t about chasing, it’s about strategy. Learn how adopting an owl’s mindset can transform your approach to timing, trust, and execution. 

Learn about this year’s trends, market growth, technology breakthroughs and advocacy highlights that defined 2025. Plus, see what’s next for 2026. 

Here’s how you can create a powerful Value Proposition that differentiates your restoration business and helps drive measurable growth.

Here’s why reputation is everything in the restoration industry and how every email, call and meeting impacts the future of your career. 

Garret Gray shares what you can expect at INTRConnect 2026, from AI-driven insights to tailored tracks and networking opportunities.