After years of putting out fires and pointing the finger at employees, Eric Sprague and Larry Wilberton learned to point the finger at themselves. Here, Sprague shares how he and Wilberton transformed their restoration company into one with high engagement, performance and profit.
This is the second article of a multi-part series on employee burnout in the restoration industry. Part one introduced the nature of burnout, and summarized findings from a study on burnout in the restoration industry.
Since the 1990s, experts have been declaring burnout levels are reaching epidemic proportions among North American workers (Maslach & Leiter, 1997). Since that time, most people would probably agree that work related stressors have only intensified with the proliferation of metrics, technology, and the need to be “on” all the time.
No restoration contractor would consider going without their General Liability or Property insurance, yet studies have shown you are more likely to have an Employment Practices Liability (EPL) claim than either of those.
We’ve all walked into a retail store or restaurant and witnessed a manager boorishly yelling at an employee over a mistake. If you are like me, your gut reaction is to walk out the front door and never return.
Traffic, the horror of any commuter. One bad driver can turn a ten minute commute into an hour long stop-and-go jam. You don’t want to go through that. Instead, here are three apps that will help you stay ahead of traffic.
