HHS Launches Specialized Rapid Response & Restoration Division to Revolutionize Emergency Recovery in Healthcare

When a crisis strikes a healthcare facility, every second of downtime risks patient safety and operational viability. To address this critical industry vulnerability, HHS has officially announced the launch of its Rapid Response & Restoration Division (RR&R), an elite team dedicated to helping healthcare facilities proactively prepare for, rapidly respond to, and seamlessly recover from severe emergencies.
Built on HHS’s 50 years of specialized experience in healthcare environments, the RR&R Division was engineered to combat escalating threats from fires, floods, environmental hazards, and other catastrophic operational disruptions.
"Healthcare environments face unique challenges during emergencies, where speed, safety, and operational continuity are critical," said Jourdan Hartshorn, Vice President of HHS Rapid Response & Restoration. "Our new Rapid Response Division is built to help facilities respond quickly, reduce disruption, and recover safely through specialized remediation services and proactive preparedness support."
Historically, hospitals have been forced to rely on general outside remediation vendors during a crisis—crews that often lack an understanding of stringent healthcare compliance and infection control standards. By centralizing these capabilities, HHS eliminates that friction. RR&R offers a comprehensive, healthcare-specific arsenal designed to minimize disruption:
- Rapid fire & smoke remediation
- Water damage & flood recovery
- Disaster response planning & support
- Hospital emergency response team training
- Environmental & safety assignments
With the launch of its Rapid Response & Restoration Division, HHS is empowering healthcare leaders to dramatically reduce facility downtime, strengthen their overall emergency preparedness, and ensure total operational resilience when it matters most.
About HHS
HHS specializes in high-quality support services, including environmental services, disaster response, culinary & nutrition solutions, patient flow, facilities management, linen & laundry, and more. With decades of experience, HHS delivers hospitality-driven services dedicated to improving the patient experience and overall facility operations. Learn more at hhs1.com
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