We asked restoration industry professionals to answer one question as we close out the year: What is your biggest takeaway from 2021? Watch this video to see 10 industry peers reflect on what will stick with them most from the past 12 months, from pandemic-induced pivoting, to professional development, to business growth, to family, to personal health and wellness.  

This video features:

  • Tom Gissler, President, Restoration 1
  • Nasutsa Mabwa, President, ServiceMaster Restoration By Simons
  • James Basch, Owner, SERVPRO of Walnut/Hacienda Heights & Rowland Heights 
  • Candace Johnson, Marketing Director, J.C. Restoration 
  • Jesse Mount, Co-Owner, Asbestos Abatement Inc.
  • Leslie Anderson, Sr. VP, Training & Launch, Paul Davis
  • Jennifer Todd, Founder & President, LMS General Contractors
  • Susan Kuchta, VP, Sales & Strategy, Prism Specialties
  • Scott Harding, Provincial Manager, S.A.H Disaster Restoration Services
  • Niki Ramirez, Risk Response Manager, Rainbow Intl. of South & West Suburbs