We asked restoration industry professionals to answer one question: What was your toughest job and why? Watch this video to see nine restorers reflect on their most challenging and/or frustrating jobs. They share stories involving tear gas, snow and ice removal, preserving historical architecture, raw sewage, confined spaces, biohazard remediation, a loss three days before Christmas, a U.S. ship, high-security and high-emotion environments, working with insurance adjusters, 1,000 pounds of thick tile, and restoring 50 units in a nursing home with more than 60 residents displaced.    

This video features:

  • Laura Spaulding, Owner and CEO, Spaulding Decon
  • Brett Lawton, CEO, Lawton Construction & Restoration
  • Andrea Stenberg, Emergency Services Production Cleaning Manager, Paul Davis Restoration of Portland / Vancouver
  • Jonathan Hawthorne, Director of Operations, Large Loss, Soil-Away Cleaning and Restoration Services
  • Fiona Mills, Ramp Up Coach, Spaulding Decon
  • John Perella, Curriculum Developer and Trainer, Restoration Technical Institute
  • April Kleeschulte, Division Manager, Content/Laundry, Paul Davis Restoration & Remodeling of Southwest Missouri
  • Chuck Boutall, Director of Education, Restoration Technical Institute
  • Ivan Turner, President, ShowMe Marketing Solutions

Click here for tips on how to manage hard jobs.