This Q&A between R&R Editor-in-Chief Michelle Blevins and ARS Restoration Specialists Branch Manager Kori Medeiros details the importance of establishing key relationships and emergency response plans with local businesses, and being ready to get to work at any hour.

The State of Ohio is consistently  among the states with the most bed bug problems. In 2018, Cleveland and Cincinnati were the top two worst cities for bed bugs, based on service requests to pest control company Terminix. A nationwide 2015 study by PestWorld.org found that almost 100 percent of pest control companies had treated bed bugs within the past year; which was up from 10 and 15 years prior.

Industry hot topics translate into most popular articles and videos in R&R, including Xactimate, O&P, 3-day drying, containment, odor removal, fire damage restoration, mold remediation, and MUCH more!

Adaptation is the name of the game in business today. Technology is growing at neck-breaking speed and much of the U.S. economy is booming, including the construction industry as a whole. 

Severe storms. Overflowing rivers. Coastal flooding. Tornadoes. Hurricanes Sandy, Katrina, Irma, ad nauseum. These days it seems as if the news is always carrying some story or another about our unpredictable weather ‒ and its disastrous after-effects.

Reactive drywall, more commonly known as Chinese drywall, was imported from China between 2001 and 2009 due to an American shortage of material. It contained extraneous materials such as sulfur, strontium, and iron. In warmer and more humid climates, this drywall emitted various sulfur gasses that caused copper and other metal surfaces to become black and powdery.