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Home » Keywords: » customer satisfaction

Items Tagged with 'customer satisfaction'

ARTICLES

James-Rice BluSky.jpg

BluSky Restoration names James Rice Regional Vice President of Midwest

May 8, 2024
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BluSky Restoration Contractors hires new regional vice president. 


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handshake in business

Communicating with Intention Makes a Difference to Clients, Coworkers

Simple words mean a lot. Do you make your restoration clients, colleagues and employees feel “happy there”?
Josh Bachman
Josh Bachman
May 8, 2024
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When it’s time to speak, make it count.


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Ironclad Marketing Minute: Get More Customer Reviews for Your Restoration Business
Ironclad Marketing Minute

Get More Customer Reviews for Your Restoration Business

In this Ironclad Marketing Minute, you can learn how to use a simple QR code to increase customer reviews.
Benjamin Ricciardi
Benjamin Ricciardi
March 29, 2024
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A simple QR code can make it easier for customers to post reviews.


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the customer's journey

Putting Yourself in the Consumer's Shoes

Myldred Ingram
Myldred Ingram
November 27, 2023
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Our editor-in-chief Myldred Ingram gives a refresher in remembering the consumer’s standpoint in the restoration and remediation industry.


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Stellar Pic.jpg

Stellar Service Brands Strengthens Customer Focus with Franchise Agreements, New Hires, and Partnerships

August 9, 2023
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Stellar Service Brands Strengthen Customer Focus.


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DKI-logo-Maple-Leaf-top-left-corner-01-1024x726.png

DKI Canada Partners with KnowHow to Enhance Customer and Employee Experience

August 1, 2023
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DKI Canada, a national leader in sustainable property restoration services, has chosen KnowHow to improve onboarding, in-field support. 


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AFOR - Logo - White.jpg

The American Federation of Restorers Is a Recently Founded Member Organization

July 11, 2023
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Launch of new member organization in the property damage restoration industry. 


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building trust with clients on restoration projects

Restoring with Trust: The Importance of Building a Reliable Practice

Carlos Hesano
Carlos Hesano
June 16, 2023
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Carlos gives a high-level overview of steps that can lead to fostering a reliable business practice.


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customer service on property restoration jobs

10 Tips Restorers Should Consider When Working for Homeowners

Restorer’s Digest
Sean Scott
Sean Scott
April 27, 2022
One Comment

In most cases when a home is damaged by a disaster, the homeowner(s) are already upset by the time the restorer gets there. The last thing a restorer wants to do is add insult to injury by doing or not doing something that could add stress or make the situation worse.


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Meaningfully Marketing to Homeowners: Gaining More Leads, Jobs, Word of Mouth

Meaningfully Marketing to Homeowners: Gaining More Leads, Jobs, Word of Mouth

Ask the Expert
January 27, 2022
No Comments

Marketing expert Laura Nelson covers how restoration contractors can stand out on Google, optimize online prospects and customers, convert more browsers to buyers, and drive more referrals through an elevated customer experience.


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More Articles Tagged with 'customer satisfaction'
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Events

September 3, 2025

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoJoin us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!

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Poll

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Products

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The Cleaning, Restoration, Inspection, and Safety Glossary

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