Items Tagged with 'customer satisfaction'

Learn how a diversified training strategy empowers restoration teams to lead, adapt and thrive.

BluSky Restoration Contractors hires new regional vice president. 

When it’s time to speak, make it count.

A simple QR code can make it easier for customers to post reviews.

Our editor-in-chief Myldred Ingram gives a refresher in remembering the consumer’s standpoint in the restoration and remediation industry.

Stellar Service Brands Strengthen Customer Focus.

DKI Canada, a national leader in sustainable property restoration services, has chosen KnowHow to improve onboarding, in-field support. 

Launch of new member organization in the property damage restoration industry. 

Carlos gives a high-level overview of steps that can lead to fostering a reliable business practice.

In most cases when a home is damaged by a disaster, the homeowner(s) are already upset by the time the restorer gets there. The last thing a restorer wants to do is add insult to injury by doing or not doing something that could add stress or make the situation worse.