Almost every day, I see restoration companies posting openings on industry Facebook pages like the Rebels, NORRP, RIA Young Professional Restorers, and others.

With our first full fiscal year of operations with in-house management complete, we have much to celebrate.

Years ago, while preparing a project management seminar for the Restoration Industry Association (RIA), I was asked to include a section on upselling strategies. At first I was reluctant, feeling the topic was inappropriate for the subject matter of the course. However, upon presenting the material and seeing the reaction of the audience, I recognized the need.

In Part I of this article, we explored the concept of positioning, the strategy option of serving the deeper needs of a narrower set of customer markets, and clearly understanding what sets our companies apart from the competition in terms of the order winners that give us an advantage.

It’s three months after the completion of a fairly routine water loss, and you are still waiting to get paid.

One of the more rewarding experiences in the life of a business consultant is watching your clients write their business plans.

You know that things are constantly changing in your business. You know that the speed of change in your business is increasing.