In most cases when a home is damaged by a disaster, the homeowner(s) are already upset by the time the restorer gets there. The last thing a restorer wants to do is add insult to injury by doing or not doing something that could add stress or make the situation worse.
Mike Fulton, president of Verisk Property Estimating Solutions, talks trends and innovations in claims estimating, ongoing areas of interest among contractors like Xactimate pricing, the impact of external forces like inflation on property claims, educational highlights for Verisk Elevate 2022, and an Xactware rebrand.
One of the greatest pains Timothy Hull sees small business owners endure is the cycle of being so busy working in their business that they can’t find the time to do the fundamental things necessary to grow it beyond where it is at that moment. They are literally slaves to their business.
In this episode of Ask Annissa, Annissa Coy addresses the confusion that comes with multiple team members providing different answers to the same client question. Watch to learn about the value of assigning a single point of contact from the start for clients and staff.
“Through our Encircle integration we bring the best of restoration field documentation and project management all in one place. What excites me the most about this partnership is that Encircle is an incredible industry innovator and disruptor, just like us,” said Alex Duta, Albiware CEO.
Initially launching with Encircle-specific content that focuses on documentation best practices and restorative drying, the learning management system will become a hub with course offerings from industry experts, including CE credit courses.
In a time when production schedules are full, lead times are long, and resources thin, what exactly are contractors to do to appease their customers? The answer can be found in improving project communication. While this might seem to be a daunting task for some, a simple tool that can be used to guide the efforts is a project communication plan.
In mid-February 2021, Prism Specialties of Greater Wisconsin and Western U.P. received a water pipe break claim at a high-end waterfront home that sits just 40 feet off Lake Superior on Madeline Island, Wis. The first decision to be made: Ice road or ferry?