You should know what I believe before reading this article. I believe that carriers and contractors can work well together if their relationship is built on trust and a mutually accepted goal to reduce costs, both be profitable, and to provide exceptional customer service.

As the economy booms, franchise systems are seeing exponential growth. In early 2018, the International Franchise Association projected franchise sector growth would outpace the rest of the U.S. economy.

In another life, both Chris (a rock star) and Paul (a writer) must have been restorers. How else could they have nailed what we go through when we go on the road?

Hurricanes often leave behind some major damage. High winds, storm surges and battering waves can result in the destruction of homes and buildings, road and bridge damage, the erosion of coastlines, major flooding and loss of life.

Are you interested in helping to write an IICRC Standard? The process just got easier! All IICRC Standard applications are now available online. Be a part of the development of universal standards and best practices by sharing your niche area of expertise in the inspection, cleaning and restoration industries.