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Years of cigarette smoke can permeate an entire structure. Heavy, aggressive, and thorough cleaning will be required. How would you estimate such a job? What products would be the most effective to use in such an environment? Annissa tells us all about it in this week's Ask Annissa!

Electronics and electric appliances are part of daily life. Desktop computers, laptops, game consoles, televisions, phones, printers, tools, toys, and much more are found in nearly every home and business. When it comes to fire, water, and mold damage, these items cannot be ignored.

To clean or not to clean: that is the question. Every cleaning job is unique and must be approached as such.

Are restoration contractors unethical for making a profit? Absolutely not. Good restoration professionals are not "ambulance chasers". Profits make it possible for the training, equipment, and professional personnel needed to be there for people when they are needed the most. Annissa explains more about it in this week's Ask Annissa. 

Libraries, courthouses, police evidence rooms, universities, museums, law offices, financial institutions – they all have one thing in common: paper. Whether it’s boxes of vital records, archives, books, or paper files, maintaining these documents is essential to their respective operations. 

During a structure fire, toxic smoke, volatile organic compounds (VOCs), and particulate matter are generated from the vast array of building materials, contents, and household products that combust. These chemicals mix and interact with each other to create a vast array of carcinogens, poisonous gasses, acids, and other toxins that can cause acute and chronic illnesses, cancer, and even death.