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Home » Topics » Ask Annissa

Ask Annissa
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Ask Annissa: Why Do Adjusters Want Immediate Contents Cleaning Estimates?

Annissa Coy
Annissa Coy
August 8, 2014
No Comments

There are several reasons that adjusters are anxious for a cleaning estimate from a cleaning contractor at the beginning of a job.


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Ask Annissa: How Should You Handle Specialty Items?

It is virtually impossible for one person or company to know how to do everything.
Annissa Coy
Annissa Coy
August 1, 2014
No Comments

 What do you do when you come across rare or unique specialty items on a job that you have no idea how to handle? 


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Ask Annissa: Would You Recommend Marketing Programs for Restorers?

The real question you should ask yourself is: Does this/my marketing have substance that will help me build relationships with the right people?
Annissa Coy
Annissa Coy
July 18, 2014
No Comments

There are indeed a lot of marketing programs out there to choose from. And while many of them are good, some of them miss the mark entirely. There is no one thing or a “magic bullet” if you will when it comes to marketing in this industry. 


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Ask Annissa: When Should You Clean Contents In-Place vs. Packout?

The most important objective should always be whether or not a clean in- place can get the job done the right way without causing any further damage
Annissa Coy
Annissa Coy
July 11, 2014
No Comments

 When deciding whether to pack out or clean in-place, I ask myself the following questions: 


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Ask Annissa: Just How Much Money is there in Contents Restoration?

If you keep your pencil sharp you can see profit margins in the 65-70% range
Annissa Coy
Annissa Coy
June 27, 2014
No Comments

Expanding into contents cleaning is a very good profit center to add to any restoration business. It has one of the highest profit margins in the industry if you have a good systemized process and well trained staff.


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Ask Annissa: How Can I Avoid Being the “Middle Man?”

Getting in the middle of a disagreement between the adjuster and the homeowner is a losing situation for the restoration contractor
Annissa Coy
Annissa Coy
June 20, 2014
No Comments

Do not try to interpret an insurance policy and commit an adjuster by speaking for them. If you work at being the solution partner for both parties involved, you will ensure a win for everyone.


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Ask Annissa: What Equipment Do I Need For Contents/Structure Cleaning?

There are really only a few pieces that are on the expensive side.
Annissa Coy
Annissa Coy
June 6, 2014
No Comments

It depends on what services you are going to handle completely in house and what aspects of the cleaning and restoration you will sub to other specialty contractors. 


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Ask Annissa: How Should I Hire for my Contents Division?

Annissa Coy
Annissa Coy
June 3, 2014
No Comments

It is really important that you have diversification on your team, especially when it comes to cleaning contents.


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Ask Annissa: I’m New to the Industry – is that an Issue with Adjusters?

Master the ability to become the adjuster’s solution partner and they won’t care how long you have been in the business
Annissa Coy
Annissa Coy
May 23, 2014
No Comments

There are some things that you can do to break through the initial hesitation or lack of confidence that you may receive from an adjuster at the beginning of a job.


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Ask Annissa: What’s a Better Restoration Business Structure – LLC or Corp.?

May 15, 2014
No Comments

 I recommend forming a C-Corporation with an S-Election filling most of the time.  


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