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Home » Topics » Restoration Industry Top Stories

Restoration Industry Top Stories
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Warehouse worker scanning a bar code on a box

What Slows Down Contents Insurance Claims and How to Keep Them Moving

Learn how to document, communicate, and properly inventory contents to keep the claims process moving
Tim Fagan
Tim Fagan
April 16, 2026
No Comments

Here’s what slows down contents claims and how better communication, documentation, and inventory processes can help restorers, adjusters, and customers prevent delays.


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Blue wooden French Doors

Preventing Door Lock Failure During Restoration and Remediation Projects

Avoid rust, damage, and seizing locks on restoration job sites
Andrew Lemieux
Andrew Lemieux
April 16, 2026
No Comments

Here’s how restorers can prevent door lock failures during restoration projects. From avoiding rust to seizing locks with proper maintenance. 


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Ask the Expert - Women in Restoration: Marketing, Communication, and Building Trust
Ask the Expert

Women in Restoration: Marketing, Communication, and Building Trust

Here’s how strategic marketing and communication humanize the restoration industry
Kayla McGowan
Kayla McGowan
April 15, 2026
No Comments

EHS Restoration’s Marketing Manager Abby Vallelonga shares how communication and marketing help humanize your business and build trust with your clients during high-stress restoration jobs. 




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Technical Tip Tuesday: How to Improve Restoration Estimates with a Better Initial Walkthrough
Technical Tip Tuesday Presented by DocuSketch

How to Improve Restoration Estimates with a Better Initial Walkthrough

Why site observations, documentation, and pricing details are crucial from the start
Kayla McGowan
Kayla McGowan
April 14, 2026
No Comments

Here’s how a better initial walkthrough helps improve restoration estimates through stronger site observations, documentation, and pricing accuracy. 




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Logistics Coordinator Using Route Planning App

From Fire Alerts to Fire Intelligence: How Data Is Changing Restoration Response

Learn how key dispatch data and property insights help restorers prioritize and respond faster
Jacob Cleveland
Jacob Cleveland
April 13, 2026
No Comments

Learn how fire dispatch data and property insights help restorers improve their response times and prioritize fire jobs.


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Ask the Expert: Why Contents Insurance Claims Break Down and How to Prevent Delays
Ask the Expert

Why Contents Insurance Claims Break Down and How to Prevent Delays

Industry Experts, David Gavilanes and Dan Konno, explain how communication and documentation improve claims outcomes
Kayla McGowan
Kayla McGowan
April 13, 2026
No Comments

Learn why contents claims break down and how restorers can prevent delays through better communication and documentation.




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How Dan Claps Built a 108-Owner Network That Doesn't Run Through Him
Mission Critical powered by KnowHow

How Dan Claps Built a 108-Owner Network That Doesn't Run Through Him

Key leadership systems and a decision-making framework that drive growth across franchise teams
The KnowHow Team
April 10, 2026
No Comments

Here’s how Dan Claps built a scalable cleaning and restoration network using key leadership systems, decision-making framework, and operational discipline.




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Ask the Expert - The Restoration Triangle: Improving the Claims Ecosystem with Technology
Ask the Expert

The Restoration Triangle: Improving the Claims Ecosystem with Technology

Industry expert, Robb Harrell, explains how communication and shared data can help strengthen the restoration triangle
Kayla McGowan
Kayla McGowan
April 10, 2026
No Comments

Robb Harrell shares how the claims ecosystem can improve through communication, shared data, and technology.




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Two firefighters and bulldozer with brushfire burning hillside

Complications In Removing WUI Fire-Generated Lead Dust and Smoke Residue

The importance of understanding health risks, organic and inorganic residue, and cleanup strategies
Patrick Moffett
Patrick Moffett
April 9, 2026
No Comments

WUI fire contamination is composed of smoke and heavy metals and has a huge impact on buildings, learn how restorers should assess, test and clean up. 


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Ask the Expert - Women in Restoration: Leadership and Industry Impact
Ask the Expert

Women in Restoration: Leadership and Industry Impact

Becky Edgren shares her insights on mentorship, growth, and advancing women in the restoration industry
Kayla McGowan
Kayla McGowan
April 8, 2026
No Comments

Becky Edgren of Puroclean shares her leadership journey and advice for women in the restoration industry, focusing on mentorship, growth, and impact on the industry.




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June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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