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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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vvault cline sales

Violand Vault: The Most Important Question in Business

Analyzing and enhancing the customer experience.
Tom Cline
April 19, 2018
No Comments
Do you know how to prepare, develop, and ask insightful questions to help you better understand your client and prospect needs?
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annissa wow 2

Ask Annissa: Creating a WOW Client Experience | Part 2

April 19, 2018
No Comments
Do you educate your clients about what will happen during a restoration job?
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Canary in the coal mine

Prepping for Disaster: Is Florida Ground Zero?

The canary in the coal mine.
John Capponi
April 16, 2018
One Comment

You may have wondered where the phrase “a canary in a coal mine” originates. Wiktionary dictionary defines it as “something whose sensitivity to adverse conditions makes it a useful early indicator of such conditions; something which warns of the coming of great danger or trouble by a deterioration in its health or welfare.”


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ccorner episode 16

Coach's Corner: Synergy & Your Future | Team Building Pt. 16 SERIES FINALE

April 10, 2018
No Comments
In this episode, the pair talks about helping nurture and grow an employee's potential that they may not see in themselves.
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GOP tax plan

New GOP Tax Plan Encourages Investments in New Equipment, Technology

Ken Campbell Mark E. Battersby
April 9, 2018
No Comments
The time is ripe to make upgrades and purchases within your restoration company.
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Moving on after the Circus
Prepping for Disaster

Moving On After the Circus

Les Cunningham
April 9, 2018
No Comments

The initial wave of catastrophe work is done. It sure feels great to get home and back into your “regular” routine, not to mention your own bed! It is great to get back and not have to worry about everything.


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annissa wow 1

Ask Annissa: Creating a WOW Client Experience | Part 1

April 5, 2018
No Comments
This is the start of a new Ask Annissa video series where she lays out exactly what she does to have happy clients (homeowners AND adjusters) job after job after job.
Read More
new tech

Restoring Success: A New Tech Under Your Wing

Field training a newbie.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
April 4, 2018
No Comments
After searching high and low for a new technician, you find a new tech; now what? The next step is to get them up and running and engage them in his/her new career.
Read More
asbestos awareness

Asbestos Remediation Reminders

Global Asbestos Awareness Week
Shawn Tallet
April 2, 2018
No Comments
It is imperative that the restoration and remodeling communities, and the general population, be aware of the dangers asbestos exposure causes.
Read More
Photos courtesy of PIRC
Restorer's Perspective

Defining "Restorer"

Jordan Hendler
April 2, 2018
No Comments

On a February day in Salt Lake City, Utah, representatives from major property restoration and insurance companies came together to discuss the state of the industry. 


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