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Forensic restoration professionals often find themselves engaged in work ranging from the clean-up of unsanitary dwellings to remediation after a self-cessation event.

Wonder if Annissa has ever been fired? She reveals the answer in this video!

A person who is talented, driven, with a great attitude may not live up to their potential or worse, may not stick around, if this process is not managed proactively and deliberately.

Every contractor, even the best of the best, has dealt with an upset client.

Evaluate your own numbers, and find where you are missing out on profits.

When it comes to mold, misinformation is all too common and it can be costly to homeowners’ health and property.

There is actually a scientific reason some people get sick from mold exposure, and understanding of that science will not only help you serve your customers more effectively, but also increase sales by addressing the needs of mold sensitized individuals.

The restoration industry is kind of like living in a small town. If you make a mistake, people will know it.

In simplistic terms, the drying of a water damaged property can be compared with the drying of saturated clothes placed in a tumble dryer.

In this edition of Ask Annissa, she talks about how to send it {hint: not email!}, how often to send it, and other things you need to know to hit a home run.