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The importance of photos during the scope-writing process.

Are you creating "cheerleader" customers?

World news impacting the restoration industry.

This video is the first of a brand new five-part series from Annissa on correctly writing an insurance scope for the work you have done.

Ask yourself a question before watching this segment: Are you a good leader? Do you work for a good leader?

Restorers are the ones delivering on the promise that is in the paper, the policy that insurers sell.

Bottom line: Do not handle jewelry without having a release form!

The happier your customers, the more successful your business.

Communication between your employees and your clients builds credibility and trust.

Dry media blasting is often too dusty and sometimes too harsh for certain restoration and remediation applications.