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Water Damage RestorationAsk the Expert

Ask the Expert

Weathering the Storm: Expert Water Damage Prevention Tips with John Otero

How to prepare for spring and summer flooding with expert advice from 1-800 WATER DAMAGE.

By Kayla McGowan
June 18, 2025

On this episode of Ask The Expert, we discuss preventative measures when preparing for spring and summer showers and how we can work with our customers to mitigate seasonal flooding risks. Our special guest is John Otero, Franchise Business Coach for 1-800 WATER DAMAGE, he has over 35 years of experience in the industry and driving operational excellence, education and innovation. John holds a number of IICRC Certifications and has delivered hundreds of seminars to nearly 10,000 industry professionals across the United States and Canada.

Key questions we covered: 

  • What are the biggest water damage risks homeowners face during spring showers, and how can they prepare?
  • What proactive steps can homeowners and restoration professionals take to minimize flooding and water intrusion?
  • Once flooding occurs, what are the first critical steps in restoration to prevent long-term damage?
  • How is new technology improving water damage restoration, and what innovations should the industry be aware of?
  • How can communities and restoration experts work together to mitigate seasonal flooding risks?

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KEYWORDS: flood damage restoration water mitigation

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.

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