This Q&A between R&R Editor-in-Chief Michelle Blevins and ARS Restoration Specialists Branch Manager Kori Medeiros details the importance of establishing key relationships and emergency response plans with local businesses, and being ready to get to work at any hour.

Restoration 1®, one of the fastest-growing and most-trusted restoration franchises in North America, kicks off 2019 with the brand’s seventh consecutive year of recognition in Entrepreneur magazine’s Franchise 500® list.

WACO, Texas (January 14, 2019) – As a result of the record-growth in 2018, Restoration 1®, one of the fastest-growing and most-trusted restoration franchises, was ranked in Franchise Times magazine’s Fast & Serious list for 2019. Restoration 1 was ranked 11th out of 40.

This issue of R&R is chock full of trends and industry analysis. While you can read a whole lot more on the state of the restoration industry as a whole on page 9, this interview takes a deep dive into the topic of thermal imaging.

IICRC Seeks Volunteers for New Standards - BSR/IICRC S530 and BSR/IICRC S590

If you work with insurance claims, you will want to familiarize yourself with writing and reading Xactimate estimates. This is true whether you are an adjuster or a restoration professional. Xactimate has become the standard for the majority of insurance carriers and third-party administrators (TPAs). If you are new to Xactimate we have three tips that will help you master best practices for this estimating platform.

Before he became a licensed mold inspector/assessor in 2006, Brent Horton, owner of Mold and Air Inspection in Boiling Springs, S.C., sold indoor air purification equipment. Often, when calling on customers, he kept running into questions from many of them about mold.

While giving a recent seminar, I commented to the audience how great the breakfast was. There were many choices of food and drink available to satisfy different tastes. After making that comment I asked a simple question; “You all got to choose what you ate and what you drank this morning but which one of you got to choose the air you breathed?”