Insurance/Legal Matters in RestorationManaging Your Restoration BusinessAsk Annissa

Ask Annissa: Communicating With Third Parties

Ask Annissa

By Annissa Coy
January 5, 2022

In this episode of Ask Annissa, Annissa Coy replies to a comment on a previous video. She highlights the power of pre-communication with adjusters – before the job is complete and the invoice is sent – and explains why she does not prioritize communication with third parties during the review process.

KEYWORDS: customer service insurance adjusters insurance estimating restoration business development third party administrators

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Annissa coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

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