Guarantee Restoration COO Marcie Richardson doesn’t just talk about values; she makes sure they’re lived out every day. Find out how her above-the-line leadership approach builds trust, accountability and resilience in the high-stakes world of restoration.
Remember, good is the enemy of great. You might pay little attention to accountability standards and still find a way to grow a good company. But especially at a time when customers and employees have more choices than ever, and margins continue to grow thinner, becoming a truly great company in the long term requires 100% accountability throughout your entire organization, Scott Severe writes.
Rolling it uphill requires that before we blame the team for being careless or sloppy, we as leaders look in the mirror and ask ourselves if we truly set our teams up for success.
When I picked up a pack of strawberries at the grocery store, I stood there for a moment and smelled their fresh aromas and examined how beautifully red they were. I could almost taste how juicy and sweet they would be.
If you are excellent to your people, your people will be excellent to your clients, word will spread and you should have a great shot at remaining competitive as you work with your team to adapt to ongoing challenges and evolutions in the market.
Consider it difficult and demoralizing to hold someone accountable for something they have no responsibility for or understanding of their responsibility.
Traffic, the horror of any commuter. One bad driver can turn a ten minute commute into an hour long stop-and-go jam. You don’t want to go through that. Instead, here are three apps that will help you stay ahead of traffic.
