Preparing to Respond: Why Fire is Reshaping CAT Restoration
As fire activity continues to increase, restorers need to expand their CAT planning far beyond hurricanes and start preparing for fire
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Kayla McGowan
Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.
With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.
Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.
Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.
ARTICLES
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Holiday Cleaning Challenges for Commercial Properties
Key insights on how businesses prepare for increased traffic, their cleaning needs, and holiday risks
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Q1 2026 Restoration Market Trends: Claims, Pricing and CAT Losses
Verisk experts break down the data from Q1 on claim volume, loss severity, labor costs, and trends that restorers should watch
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Preparing Restorers for Fire Response and Recovery
Fire safety, communication, and community preparedness with David Gavilanes
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Why Deodorization Matters in Fire Restoration
Understanding hidden odors, coatings, and customer communication after a fire loss
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Meet R&R’s 2026 Trailblazer Award Winner, Nate Judy!
Nate Judy of Tobin Restoration is recognized for his servant leadership, innovation, and industry advocacy
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Introducing R&R's 2026 Women in Restoration Award Winner, Meredith Truitt!
Relationship builder, leader, and industry advocate honored for advancing the restoration industry through her service and leadership
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Managing Large-Loss Restoration Projects
How assessment, communication, logistics, and documentation support complex commercial restoration jobs
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Technical Tip Tuesday Presented by AG Pro Training
Building a Learning Culture That Drives Growth for Restoration Businesses
Creating a culture that focuses on continuous learning improves employee retention, leadership development, and training ROI
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Building a Restoration Business That Can Succeed Without You
How leadership development, succession planning, and retention can reduce owner dependence in the restoration industry
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