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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

Articles

ARTICLES

Ask the Expert - CAT Season Strategies: Readiness, Response and Recovery
Ask the Expert

CAT Season Strategies: Readiness, Response and Recovery

Kayla McGowan
Kayla McGowan
June 4, 2025
No Comments

Discover how Dan Gordon transitioned from a high-pressure corporate career to owning a thriving restoration franchise, achieving work-life balance and making a community impact.




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mold contamination inside a wall

The Hidden Dangers of Mold Toxicity

Kayla McGowan
Kayla McGowan
June 3, 2025
No Comments

A hidden mold problem nearly cost AJ Callegan his life, now he and his wife are helping others avoid that same fate.


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RIA Carrier Advocate Mark Springer

Turning the Page: A New Era of Trust and Collaboration in Restoration

Kayla McGowan
Kayla McGowan
May 29, 2025
No Comments

The restoration and insurance industries have been intertwined for quite some time, but 2025 marks a pivotal shift toward transparency, trust and teamwork. Are you ready to be part of the change?


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Ask the Expert - From Corporate Burnout to Entrepreneurial Freedom: Dan Gordon’s Journey
Ask the Expert

From Corporate Burnout to Entrepreneurial Freedom: Dan Gordon’s Journey

A former insurance executive turned franchise owner found purpose and balance in the restoration industry
Kayla McGowan
Kayla McGowan
May 28, 2025
No Comments

Discover how Dan Gordon transitioned from a high-pressure corporate career to owning a thriving restoration franchise, achieving work-life balance and making a community impact.




Read More
Ask the Expert - Streamline Your Claims: Stop Leaving Money on the Table
Ask the Expert

Streamline Your Claims: Stop Leaving Money on the Table

Why Restoration Contractors Lose Money on Claims
Kayla McGowan
Kayla McGowan
May 23, 2025
No Comments

On this episode of Ask The Expert, Genesis Brown, Founder and CEO of Smart Claims Administration, breaks down the costly mistakes restoration contractors make when managing their claims. From documentation errors to carrier tactics, find out how you can streamline your process. 




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May 2025 Editor's Note: Prioritizing Mental Health During Catastrophe Seasons

Prioritizing Mental Health During Catastrophe Seasons

Mental Health and Preparedness: Essential Tips for Fire and Hurricane Seasons
Kayla McGowan
Kayla McGowan
May 20, 2025
No Comments

As hurricane and fire season approach, it’s crucial to prioritize your mental health and well-being in high stress restoration jobs. Here are a few strategies that help maintain your mental well-being, preparing for emergencies and supporting your team through challenging times. 


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Ask the Expert - Inside RIA: Restoration Strategy & Vision
Ask the Expert

Inside RIA: Restoration Strategy & Vision

The RIA Leaders Share Key Industry Insights and Strategic Initiatives on Ask The Expert
Kayla McGowan
Kayla McGowan
May 15, 2025
No Comments

On this episode of Ask The Expert, the RIA leadership team including President Jeff Moore and other top officers. They dove into the future of the restoration industry and several of RIA’s initiatives.




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360 documentation

Transforming Restoration Documentation with 360 Technology

Leveraging 360 Technology to Enhance Your Teams' Efficiency
Kayla McGowan
Kayla McGowan
Robb Harrell
Robb Harrell
May 12, 2025
No Comments

360 technology is revolutionizing the way restoration professionals document job sites. In this exclusive interview, Robb Harrell, Vice President of Product Development for DocuSketch, explains how immersive 360 documentation boosts efficiency, enhances accuracy and improves communication between contractors, homeowners and adjusters.


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woman turning on air purifier

Optimal Indoor Air Quality in Controlled Environments

Kayla McGowan
Kayla McGowan
May 8, 2025
No Comments

Learn about maintaining controlled environments and how they can significantly enhance indoor air quality, protecting health and wellness by minimizing contamination from various sources. 


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Ask the Expert - From the Unknown to Making a Difference: AJ and Becky's Journey
Ask the Expert

AJ and Becky's Inspiring Journey into Home Building and Air Quality

Kayla McGowan
Kayla McGowan
May 7, 2025
No Comments

Discover how AJ and Becky Callegan transformed a life-threatening scare into a mission to improve home building and air quality. In this episode of "Ask The Expert," the husband-and-wife team shares their inspiring story, highlighting the importance of mold awareness and indoor air quality advocacy.




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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

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Products

2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

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