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Managing Your Restoration BusinessAsk the Expert

Ask the Expert

Inside RIA: Restoration Strategy & Vision

The RIA Leaders Share Key Industry Insights and Strategic Initiatives on Ask The Expert

By Kayla McGowan
May 15, 2025

On this episode of Ask The Expert the RIA leadership team, including President Jeff Moore, President-Elect Justin Woodard, Vice President Mark Davis, Secretary David Ness and RIA Carrier Advocate Mark Springer, discuss the state of the restoration industry and the RIA's initiatives.

We covered several key topics, including:

  • Feedback and takeaways from the recent RIA convention
  • Updates on the RIA's Carrier Relations Task Force
  • The RIA's legislative advocacy efforts through the Advocacy and Government Affairs (AGA) group
  • The RIA's Cost of Doing Business survey, a valuable benchmarking tool for restoration companies
  • The RIA's goal of unifying the diverse perspectives within the restoration industry to speak with one voice
  • The RIA's commitment to representing all restorers, regardless of company size or business model

The RIA leadership team will join us on Ask The Expert regularly to provide key updates, take your questions and more. Stay tuned!

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KEYWORDS: restoration business leadership restoration business strategy Restoration Industry Association working with carriers

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.

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