Inside RIA: Restoration Strategy & Vision

The RIA Leaders Share Key Industry Insights and Strategic Initiatives on Ask The Expert

On this episode of Ask The Expert the RIA leadership team, including President Jeff Moore, President-Elect Justin Woodard, Vice President Mark Davis, Secretary David Ness and RIA Carrier Advocate Mark Springer, discuss the state of the restoration industry and the RIA's initiatives.

We covered several key topics, including:

Feedback and takeaways from the recent RIA convention
Updates on the RIA's Carrier Relations Task Force
The RIA's legislative advocacy efforts through the Advocacy and Government Affairs (AGA) group
The RIA's Cost of Doing Business survey, a valuable benchmarking tool for restoration companies
The RIA's goal of unifying the diverse perspectives within the restoration industry to speak with one voice
The RIA's commitment to representing all restorers, regardless of company size or business model

The RIA leadership team will join us on Ask The Expert regularly to provide key updates, take your questions and more. Stay tuned!

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Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.