Sean M. Scott

Training your staff on the proper estimation process pays for itself with found profits.

If your repair work is barely profitable, the problem may be your project manager.

The final phase involves compiling a list of items and tasks.

Know the odors you are dealing with and the best ways to treat them.

Seven factors to determine for the preliminary estimate.

The first phase is gathering data on what emergency services were involved.

An appraisal clause proves a useful tool as claims become more often contested.

For this R&R Roundtable, we asked four odor removal professionals — Tony Macaluso, Jeff May, Sean Scott and Andrea Stenberg — the same five questions on topics including common missteps or misconceptions, top tools, memorable projects and future predictions.

In most cases when a home is damaged by a disaster, the homeowner(s) are already upset by the time the restorer gets there. The last thing a restorer wants to do is add insult to injury by doing or not doing something that could add stress or make the situation worse.

At some point, you will run into situations where your livelihood may be threatened. This is when you will need advice from someone who may have experienced a similar situation or knows how to navigate through the challenges. So, what is a restoration coach and how can they bring value to your company?