Inevitably, if you are a restoration company, sooner or later you will run into situations where the adjuster won’t pay for work you completed or only a fraction of what you have estimated the cost to be. In these situations, restorers have a few options, which depend in large part as to how far you’re willing to go, how much you’re willing to spend and if the risk is worth the reward.

Every fire has its own chemical makeup or DNA – the fuels that burned, the types of chemicals that have reacted or interacted, the duration of the fire, the intensity of the heat, the odors and gases the fire generates all contribute to the uniqueness and toxicity of structure fire environments. 

Every restoration company encounters a certain percentage of projects that turn out to be undesirable, unprofitable, or uncollectible. Sean Scott likes to call these jobs the rotten eggs of restoration. Here he shares key things to consider when job leads are called in.

The story behind Sean Scott’s decision to author the book The Red Guide to Recovery, and five tips on how restorers can give back or help their community, even if there isn’t a job in it for them.

Not having textiles tested after a cleaning could expose people to a wide range of chemicals and health risks. This could, in turn, expose restoration contractors and insurance companies to considerable liability.

Prior to 1980, many building materials manufactured in the U.S. contained asbestos. 

Most property damage claims result from floods, fires, or storm-related occurrences. However, restorers also encounter unusual claims, such as automobiles that collide into buildings.