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Home » Authors » Annissa Coy
Annissa Coy

Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

kevin ptr video

What's in the Little Black Box?

Find out at Preparing to Respond!
Annissa Coy
Annissa Coy
August 28, 2018
No Comments
Check out this great teaser video from Annissa's husband, Kevin, on some secrets you'll learn at Preparing to Respond - and how to get your little black box.
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annissa referral mess up

Ask Annissa: You Referred a Job, They Messed Up

Annissa Coy
Annissa Coy
August 23, 2018
No Comments
What do you do when you refer a job to another contractor, then that contractor messes up?
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annissa referrals

Ask Annissa: Creating Constant Work & Revenue in Contents Restoration

Annissa Coy
Annissa Coy
August 9, 2018
No Comments
Quit asking how to keep your contents team busy in the slow times, and instead learn to generate more consistent work for that department to avoid those slow patches as much as possible.
Read More
Ask Annissa

Ask Annissa: What's the Best Way to Help Wildfire Victims?

Annissa Coy
Annissa Coy
August 2, 2018
No Comments

If there is a major wildfire in your area, there are ways you can help! Annissa lays out some GREAT ways to help people both with and without insurance if your local area is affected by wildfires. She starts by giving some suggestions of reaching out to potential customers.


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Cleaning & Removing Marijuana Residue and Odor

Cleaning & Removing Marijuana Residue and Odor

Annissa Coy
Annissa Coy
July 3, 2018
No Comments

With the legalizing of marijuana for recreational use in many states and more coming on board, as restorers we can expect to see more cleaning jobs that involve this type of residue, especially in rental situations.


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annissa lottery

Ask Annissa: When the Insured Thinks They Won the Lottery

Annissa Coy
Annissa Coy
May 31, 2018
No Comments
As the restoration contractor, a client who plans to get the most out of the insurance company through stretching values and being deceitful can put you in a tough place between wanting the customer to be happy and also being honest with the adjuster about what's going on at the loss. 
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annissa emotions

Ask Annissa: How Do You Cope with the Emotion of a Loss?

Annissa Coy
Annissa Coy
May 24, 2018
No Comments
Annissa shares how she copes with the emotions of losses and how to make sure you don't burn yourself out on extra emotional jobs, without losing the amazing compassion you have for your customers.
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1-RR0518-Contents-Corner-Electronics-Cleaning-and-Restoration.jpg

Finding High Profits in Electronics Cleaning and Restoration

Annissa Coy
Annissa Coy
May 7, 2018
No Comments

Cleaning and restoring electronics is a very high profit service to add to your contents cleaning division. While electronics cleaning is not difficult, you will need the right training, equipment and expertise or you could get in over your head really fast and wind up costing yourself a lot of headache and money.


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annissa scrubs

Ask Annissa: Does Xactimate Pricing Stink?

Annissa Coy
Annissa Coy
May 3, 2018
No Comments
How do you make money if Xactimate price lists in your area seem too low?
Read More
annissa wow pt 3

Ask Annissa: Creating a WOW Client Experience | Part 3

Annissa Coy
Annissa Coy
April 25, 2018
No Comments
This week's video focuses on under-selling, and over-delivering. Don't let ego and overconfidence get in the way.
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View All Articles by Annissa Coy
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