Articles by Annissa Coy

You have to understand how to build relationships with people. 

If you're new to restoration, getting work is a challenge.

I have been in the restoration business for about a year now. I am having a tough time getting work. What is the best way to get people to refer jobs to me?

Over the last 15 years I have definitely found some things that I keep in my tool box, if you will, that I just wouldn't want to live without.

We are officially, as of 2014, 100% repeat- and referral-based for our income in restoration work.

The right packing materials can make all the difference in the world when it comes to eliminating damaged contents and boosting productivity.

A chem sponge can be used much longer than you think.

When a homeowner has had a fire or has 2 feet of water in their basement, the last thing they want from a restoration contractor is to be sold.

When dealing with an item that has a lot of sentimental value to the homeowner,we really want to go the extra mile in trying to save them.