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Home » Authors » Annissa Coy

Articles by Annissa Coy

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Ask Annissa: How Do You Remove Smoke Odor From Items?

Removing smoke odor is one of a restorer's biggest challenges
Annissacoy 200
Annissa Coy
April 18, 2014
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A lot of factors are taken into consideration when dealing with odor removal. 


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Ask Annissa: When is it OK to Dispose of Destroyed Contents?

Annissacoy 200
Annissa Coy
April 4, 2014
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Have a system in place to handle your logged destroyed items the exact same way on every single claim.


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Ask Annissa: What can I do to Ensure I’m Hiring Good, Reliable Employees?

Annissacoy 200
Annissa Coy
March 27, 2014
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This is probably one of the biggest challenges of being in business - how to hire, keep, train and motivate employees.


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Ask Annissa: What’s the Best Way to Organize and Document Inventory During a Packout?

Annissacoy 200
Annissa Coy
March 20, 2014
No Comments

When dealing with a contents job you need to organize everything that you do by the room.


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Ask Annissa: What Can I Do if I’m Having Trouble Getting Paid by the Adjuster?

Annissacoy 200
Annissa Coy
March 14, 2014
No Comments

If the adjuster is given all the necessary information and details he needs to process your invoice, he can get you paid much quicker.


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woman fema jacket ruined home

Ask Annissa: A Contents Conundrum – Restoration or Destruction?

Annissacoy 200
Annissa Coy
February 28, 2014
No Comments

This is one of the most common questions that I get and one of the most complicated to answer.


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Dusty Paper

Ask Annissa: How Do I Handle Sensitive Documents Damaged in a Fire Loss?

Personal papers like bills, canceled checks, credit card statements and everyday magazines have no value in the eyes of the insurance company
Annissacoy 200
Annissa Coy
February 21, 2014
One Comment

What’s the best way to handle and clean personal papers in a fire loss that have been damaged by soot and also smell? The homeowner wants to keep them and won’t let me throw them away.


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