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Home » Authors » Annissa Coy

Articles by Annissa Coy

Ask Annissa: How Do You Remove Smoke Odor From Items?

Removing smoke odor is one of a restorer's biggest challenges
Annissa Coy
Annissa Coy
April 18, 2014
No Comments

A lot of factors are taken into consideration when dealing with odor removal. 


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Ask Annissa: When is it OK to Dispose of Destroyed Contents?

Annissa Coy
Annissa Coy
April 4, 2014
No Comments

Have a system in place to handle your logged destroyed items the exact same way on every single claim.


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Ask Annissa: What can I do to Ensure I’m Hiring Good, Reliable Employees?

Annissa Coy
Annissa Coy
March 27, 2014
No Comments

This is probably one of the biggest challenges of being in business - how to hire, keep, train and motivate employees.


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Ask Annissa: What’s the Best Way to Organize and Document Inventory During a Packout?

Annissa Coy
Annissa Coy
March 20, 2014
No Comments

When dealing with a contents job you need to organize everything that you do by the room.


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Ask Annissa: What Can I Do if I’m Having Trouble Getting Paid by the Adjuster?

Annissa Coy
Annissa Coy
March 14, 2014
No Comments

If the adjuster is given all the necessary information and details he needs to process your invoice, he can get you paid much quicker.


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Ask Annissa: A Contents Conundrum – Restoration or Destruction?

Annissa Coy
Annissa Coy
February 28, 2014
No Comments

This is one of the most common questions that I get and one of the most complicated to answer.


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Ask Annissa: How Do I Handle Sensitive Documents Damaged in a Fire Loss?

Personal papers like bills, canceled checks, credit card statements and everyday magazines have no value in the eyes of the insurance company
Annissa Coy
Annissa Coy
February 21, 2014
One Comment

What’s the best way to handle and clean personal papers in a fire loss that have been damaged by soot and also smell? The homeowner wants to keep them and won’t let me throw them away.


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