Contents Restoration

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It was a late Saturday morning. I received a phone call from a project manager, stating he was at a fire. It is very rare for a project manager to call me in need of any assistance so I immediately asked if everything was OK.  

Have a system in place to handle your logged destroyed items the exact same way on every single claim.

It’s the beginning of winter and there’s a chill in the southeast Michigan air. But this isn’t necessarily bad news for OHM Garment Restoration - a Plymouth Township textile restoration business that serves Michigan and northern Ohio - who allowed R&R a visit and tour of its facilities in November 2013.

This is probably one of the biggest challenges of being in business - how to hire, keep, train and motivate employees.

When dealing with a contents job you need to organize everything that you do by the room.

According to a press release, iCAT Solutions has formed a partnership with Rainbow International. 

If the adjuster is given all the necessary information and details he needs to process your invoice, he can get you paid much quicker.

At the beginning of any job, I always ask the homeowner if they have any riders on their homeowner’s policy. 

This is one of the most common questions that I get and one of the most complicated to answer.

What’s the best way to handle and clean personal papers in a fire loss that have been damaged by soot and also smell? The homeowner wants to keep them and won’t let me throw them away.