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Home » Topics » Contents Restoration

Contents Restoration
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FRSTeam Names its “Recognition Awards” Winners

FRSTeam licensees gather each year for the RESToration Retreat to share business best practices and information on the licensee network
May 7, 2014
No Comments

 FRSTeam has announced the winners of its annual “Recognition Awards,” according to a press release.  


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Packout Software = Profit

Chris Keam
May 6, 2014
No Comments

The packout. It can be a crucial piece of the restoration/remediation puzzle, especially for jobs requiring a full suite of services, like contents management.


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Ask Annissa: How Can I Handle Difficult Adjusters?

This negotiating that some adjusters do is simply not OK in my book
Annissa Coy
Annissa Coy
May 2, 2014
2 Comments

I have been in this industry for 14-plus years and I can happily say I have never negotiated or settled for anything less than payment in full for all services rendered when getting a check from an adjuster.


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Ask Annissa: What PPE Should Be Worn When Doing Contents Work?

Annissa Coy
Annissa Coy
April 25, 2014
No Comments

Personal protective equipment (PPE) is usually minimal when it comes to contents restoration. However, it all depends on what type of job it is. 


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Ask Annissa: How Do You Remove Smoke Odor From Items?

Removing smoke odor is one of a restorer's biggest challenges
Annissa Coy
Annissa Coy
April 18, 2014
No Comments

A lot of factors are taken into consideration when dealing with odor removal. 


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iCAT Launches Online Contents University

The online university will help contractors expand their contents operations with a focus on the customer experience
April 15, 2014
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iCAT Solutions Inc. will soon open the University of Modern Contents, an online university to help contractors expand their contents operations with a focus on the customer experience, according to a press release.


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Responding to a Fire: What is the Most Important Thing?

Every person will react to the stress of experiencing a fire differently
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
April 11, 2014
No Comments

It was a late Saturday morning. I received a phone call from a project manager, stating he was at a fire. It is very rare for a project manager to call me in need of any assistance so I immediately asked if everything was OK.  


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Ask Annissa: When is it OK to Dispose of Destroyed Contents?

Annissa Coy
Annissa Coy
April 4, 2014
No Comments

Have a system in place to handle your logged destroyed items the exact same way on every single claim.


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Textile Restoration: Unique, Highly Specialized and a Crucial Piece of the Contents Pie

R&R visited Michigan-based OHM Garment Restoration to get a first-hand look at the textile restoration process.
Eric Fish
April 4, 2014
No Comments

It’s the beginning of winter and there’s a chill in the southeast Michigan air. But this isn’t necessarily bad news for OHM Garment Restoration - a Plymouth Township textile restoration business that serves Michigan and northern Ohio - who allowed R&R a visit and tour of its facilities in November 2013.


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Ask Annissa: What can I do to Ensure I’m Hiring Good, Reliable Employees?

Annissa Coy
Annissa Coy
March 27, 2014
No Comments

This is probably one of the biggest challenges of being in business - how to hire, keep, train and motivate employees.


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