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Home » Topics » Contents Restoration

Contents Restoration
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Ask Annissa: How Do You Remove Smoke Odor From Items?

Removing smoke odor is one of a restorer's biggest challenges
Annissa Coy
Annissa Coy
April 18, 2014
No Comments

A lot of factors are taken into consideration when dealing with odor removal. 


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iCAT Launches Online Contents University

The online university will help contractors expand their contents operations with a focus on the customer experience
April 15, 2014
No Comments

iCAT Solutions Inc. will soon open the University of Modern Contents, an online university to help contractors expand their contents operations with a focus on the customer experience, according to a press release.


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Responding to a Fire: What is the Most Important Thing?

Every person will react to the stress of experiencing a fire differently
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
April 11, 2014
No Comments

It was a late Saturday morning. I received a phone call from a project manager, stating he was at a fire. It is very rare for a project manager to call me in need of any assistance so I immediately asked if everything was OK.  


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Ask Annissa: When is it OK to Dispose of Destroyed Contents?

Annissa Coy
Annissa Coy
April 4, 2014
No Comments

Have a system in place to handle your logged destroyed items the exact same way on every single claim.


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Textile Restoration: Unique, Highly Specialized and a Crucial Piece of the Contents Pie

R&R visited Michigan-based OHM Garment Restoration to get a first-hand look at the textile restoration process.
Eric Fish
April 4, 2014
No Comments

It’s the beginning of winter and there’s a chill in the southeast Michigan air. But this isn’t necessarily bad news for OHM Garment Restoration - a Plymouth Township textile restoration business that serves Michigan and northern Ohio - who allowed R&R a visit and tour of its facilities in November 2013.


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Ask Annissa: What can I do to Ensure I’m Hiring Good, Reliable Employees?

Annissa Coy
Annissa Coy
March 27, 2014
No Comments

This is probably one of the biggest challenges of being in business - how to hire, keep, train and motivate employees.


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Ask Annissa: What’s the Best Way to Organize and Document Inventory During a Packout?

Annissa Coy
Annissa Coy
March 20, 2014
No Comments

When dealing with a contents job you need to organize everything that you do by the room.


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iCAT Partners with Rainbow International

Through the partnership, iCAT Solutions will become the approved software provider for Rainbow International and its franchisees
March 18, 2014
No Comments

According to a press release, iCAT Solutions has formed a partnership with Rainbow International. 


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Ask Annissa: What Can I Do if I’m Having Trouble Getting Paid by the Adjuster?

Annissa Coy
Annissa Coy
March 14, 2014
No Comments

If the adjuster is given all the necessary information and details he needs to process your invoice, he can get you paid much quicker.


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Ask Annissa: What is a “Rider” on an Insurance Policy and What Impact does it have?

A rider is a provision of an insurance policy that is purchased separately from the basic policy and that provides additional benefits
March 7, 2014
No Comments

At the beginning of any job, I always ask the homeowner if they have any riders on their homeowner’s policy. 


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