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LinkedIn has 350 million users and two new users every second, not to mention the fact that it is the number one social media outlet of choice for top executives.

Consider a perfectly executed job with an empty sports drink bottle left on the window sill, or a repair that had wire snippets left on the floor.

I believe that part of success both personally, professionally, as well as individually and collectively as a company is doing the “right thing” and feeling good about what you do.  

Don’t let the “app for that”allow you to lose sight of the basics.

Business development in the field of restoration can be challenging for a variety of reasons.

The art of interviewing the customer is a critical skill for the professional restorer. 

I marvel at the evolution of our industry over the last couple of decades. I believe we are operating in a time of great opportunity. 

In the restoration business, there is a tendency to constantly evaluate opportunities to expand our services and/or add to our in-house capabilities. 

 Cash flow management is a discipline that every restoration company must master.  

Building relationships with adjusters is something that draws attention in our industry, as it is a cornerstone of developing any restoration business.