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Marketing Minute: The Reluctant Sales Rep | Episode 3

September 29, 2016

In this episode of Marketing Minute, O.P. and Tim talk about how to turn daunting calls into a more fun, rewarding adventure to grow your restoration business and customer base.

Marketing Minute: What is Your Biggest Profit Driver? | Episode 2

O.P. Almaraz Tim Bauer

September 14, 2016

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Stop asking what you can do for yourself and start looking at what you can do for others, to in turn help grow your restoration business.

Marketing Minute: Meet O.P. & Tim! (Episode 1)

O.P. Almaraz Tim Bauer

September 1, 2016

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R&R is thrilled to debut a brand new video segment that's all about marketing and growing your restoration business! This week, meet the dynamic duo behind Marketing Minute: O.P. Almaraz and Tim Bauer.

Restoring Success: What is Your WHY?

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

August 3, 2016

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Owning a business means more than making money -- customers want to know WHY you do what you do. What's your answer?

Restoring Success: Rest & Recharge

Taking a vacation from restoration

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

June 30, 2016

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I proudly sent an email to my co-workers (with a big smile that nobody could see), it said, “I am grateful that I am going on vacation and have nothing to worry about because of all of you.”

Restoring Success: Understanding the Insurance Industry

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

June 2, 2016

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Restorers are the ones delivering on the promise that is in the paper, the policy that insurers sell.

Restoring Success: Are You On Board with Employee On-Boarding?

There is value in investing time and money in your restoration company's on-boarding process.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

May 6, 2016

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A person who is talented, driven, with a great attitude may not live up to their potential or worse, may not stick around, if this process is not managed proactively and deliberately.

Restoring Success: Preparing for CAT Loss Response

In the words of Seneca, “Luck is what happens when preparation meets opportunity.”

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 31, 2016

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Five things to consider to be sure your business is prepared for disaster response.

Restoring Success: 5 Steps to Balance Leadership & Technical Skills

Leaders need to find a balance between knowing the industry, and effectively leading their team

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 4, 2016

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Operators of restoration companies (many considered small businesses and/or family businesses) need to seek balance between management skills, soft skills (leadership) and technical skills.

Restoring Success: Protecting Your Organization

Even contractors can be prey for scam artists

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

February 4, 2016

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Before you leap, do your research.

Mold Remediation Resources & Field Strategies

Cutting Through the Smell: Why Odor Removal Defines Real Restoration

Inside the Cost of Doing Business Survey: What It Means for Restoration Companies Today

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Events

November 21, 2025

Live Announcement: R&R Technician Award Presentation

Join us for the live announcement of the 2025 R&R Technician Award winner! This prestigious award celebrates restoration professionals who demonstrate leadership, integrity and excellence in the restoration industry. This year’s award is proudly sponsored by Violand Management Associates; the award highlights the vital role technicians play in driving the restoration industry forward.

January 20, 2026