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Marketing Minute: Meet O.P. & Tim! (Episode 1)

September 1, 2016

R&R is thrilled to debut a brand new video segment that's all about marketing and growing your restoration business! This week, meet the dynamic duo behind Marketing Minute: O.P. Almaraz and Tim Bauer.

Restoring Success: What is Your WHY?

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

August 3, 2016

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Owning a business means more than making money -- customers want to know WHY you do what you do. What's your answer?

Restoring Success: Rest & Recharge

Taking a vacation from restoration

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

June 30, 2016

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I proudly sent an email to my co-workers (with a big smile that nobody could see), it said, “I am grateful that I am going on vacation and have nothing to worry about because of all of you.”

Restoring Success: Understanding the Insurance Industry

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

June 2, 2016

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Restorers are the ones delivering on the promise that is in the paper, the policy that insurers sell.

Restoring Success: Are You On Board with Employee On-Boarding?

There is value in investing time and money in your restoration company's on-boarding process.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

May 6, 2016

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A person who is talented, driven, with a great attitude may not live up to their potential or worse, may not stick around, if this process is not managed proactively and deliberately.

Restoring Success: Preparing for CAT Loss Response

In the words of Seneca, “Luck is what happens when preparation meets opportunity.”

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 31, 2016

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Five things to consider to be sure your business is prepared for disaster response.

Restoring Success: 5 Steps to Balance Leadership & Technical Skills

Leaders need to find a balance between knowing the industry, and effectively leading their team

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 4, 2016

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Operators of restoration companies (many considered small businesses and/or family businesses) need to seek balance between management skills, soft skills (leadership) and technical skills.

Restoring Success: Protecting Your Organization

Even contractors can be prey for scam artists

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

February 4, 2016

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Before you leap, do your research.

Restoring Success: Embrace the New Year, Broccoli and All

Ditch the cliches and get to work

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

January 7, 2016

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It is a great time to buckle down and do or get done the items you may have been avoiding.

Restoring Success: Finding Common Ground Between Restorers & Inspectors

The role of an inspector & when to call for help

Lisa Lavender M.T.R., M.F.S.R., M.W.R. Claudia Lezell

December 2, 2015

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Remember, it is no one's industry, but all of ours to shepherd, share and improve, in order to leave behind a legacy for the next generation!

Fire Restoration Safety, Lessons, and Customer Service

An Open Letter to the Restoration Industry

Beyond More Jobs: What It Takes to Scale a Restoration Business

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

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What is Your Primary Service Offering

Products

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

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