Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • EDUCATION
    • KnowHow.
    • Podcasts
    • Trade Shows & Expos
    • Training & Certification
    • Webinars
    • Whitepapers
  • TOPICS
    • Water Damage
    • Fire & Smoke Damage
    • Mold
    • Contamination
    • Odor
    • Contents
    • Architecture
    • Catastrophe
    • Cleaning
  • BUSINESS
    • Managing Your Business
    • Insurance/Legal Matters
  • BUYER'S GUIDE
  • VIDEOS
    • Ask the Expert
    • TradeTalks
    • Video Channel
  • THE EXPERIENCE
    • Convention & Trade Show
    • R&R Special Issue
  • EMAG
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP
ColumnsRestoration Training/EducationManaging Your Restoration BusinessGuest Columns

Marketing Minute: Finding Your Business Avatar (AKA Your Ideal Client)

March 1, 2017

Have you ever put some real thought into who the ideal client is for your restoration company? This means so much more than "anyone who has a house fire or flood." Establishing a profile for your ideal customers will help you brand your company, better serve your customers, and also help you more quickly identify potential red flags with a job before signing a contract to do the work. After all, it is okay to turn away some jobs, right?

O.P. and Tim have worked very hard as a team to establish Allied Restoration's business avatar - their ideal client. Do you know who that is? They are considered the restoration contractor for the stars and others with high net worth. That means Allied serves very high end clients, including celebrities, in Southern California. But they didn't get these clients by accident, nor did they gain that reputation by accident! They worked to build this brand by figuring out who their goal clients are and how Allied can meet the needs of that specific demographic like no one else in their service area, and then they went after them!

So ... what is your ideal client? This episode of Marketing Minute will help you establish a much more clear picture of your "business avatar." Plus, they offer tips on establishing marketing specifically for that demographic - and give you a little homework!


O.P. Almaraz and Tim Bauer are the masterminds behind Allied Restoration and Restoration Mastery. This dynamic duo believes you can morph your restoration company into whatever you want it to be. Over time, they’ve created what’s now called the restoration company for the stars – a boutique firm in L.A. that specializes in doing restoration for celebrities and high-end clients. In addition to Allied Restoration, Tim and O.P. are passionate about helping other restorers grow their companies, which is why they created Restoration Mastery, and their three-day life-changing Warrior Weekend events.

KEYWORDS: customer service restoration business management restoration business marketing

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • mold remediation

    Fighting Mold and Bacteria Damage

    Successful mold remediation can be multidisciplinary,...
    Contamination Restoration & Remediation​
    By: Josh Woolen
  • certifications and licenses for restoration professionals

    Certifications and Licenses Every Restoration Company Needs

    Restoration companies need to make sure they have the...
    Restoration Training/Education
    By: Sharon Elzarat
  • a wall covered in moss and fungus

    Zero Tolerance for Toxic Molds: Essential Steps for Successful Remediation

    Understanding the importance of zero tolerance for toxic...
    Mold Remediation
    By: Michael A. Pinto CSP, SMS, CMP, RTPE, FLS, ERS and Kendra Seymour
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • eNewsletter
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Popular Stories

Ask the Expert - Margin vs. Markup: The Costly Confusion in Restoration

Why Understanding Markup, Margin and Overhead is Critical for Restoration Success

mold spores

Mold and Mental Health: The Dual Crisis Facing Indoor Environmental Remediation Teams

calculating profits

How Poor Documentation and Manual Billing Quietly Erode Restoration Profits

2025 Technician Award winner - Congratulations, Kaylin Glaspie!

Events

January 20, 2026

INTRCONNECT

Dive into the latest trends, innovations, and best practices shaping the future of property insurance and restoration.

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

View All Submit An Event

Poll

Technology Innovations

Which emerging technology do you believe will have the biggest impact on restoration work in the next 5 years?
View Results Poll Archive

Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

See More Products
Prepare for CATASTROPHE with R&R!

Related Articles

  • marketing-min-041917.jpg

    Marketing Minute: The 4 Ways to Increase Your Business | Part 2

    See More
  • marketing min 050317

    Marketing Minute: The 4 Ways to Increase Your Business (Part 3)

    See More
  • marketing min

    Marketing Minute: The 4 Ways to Increase Your Business (Part 4)

    See More

Related Products

See More Products
  • Water Damage - Part 1.pdf

    Water Damage - Mitigation & Restoration, Volume I - Management & Marketing

  • thumbnail.jpg

    Complete Marketing Manual for Restoration & Mitigation Contractors

  • COVER pdf.jpg

    How to Get More Restoration Jobs in 14 Days... (ebook)

See More Products

Related Directories

  • Business Development Associates Inc.

    BDA works exclusively with restoration contractors helping them build their own sales programs so they can drive the growth of their business instead of relying on TPAs, paid leads, weather or good luck. We recruit "A" player salespeople, provide sales training, and ongoing sales management and coaching. Clients have generated 100s of millions of dollars in new business.
×

Stay ahead of the curve with our eNewsletters.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • SIGN UP TODAY
    • Create Account
    • eNewsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing