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Home » Topics » Columns

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IR dwight schrute
The Intentional Restorer

Delegation, Dwight Schrute, and COVID-19

Jon Isaacson
Jon Isaacson
April 10, 2020
No Comments
Pandemics can bring out the best and worst in leadership, how would Dwight Schrute handle COVID-19 response?
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restoring success cultural shift
Restoring Success

A Cultural Shift

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
April 9, 2020
No Comments
Although we can only speculate on the long-term impact on our behaviors, we can proactively and positively begin to adjust.
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fresh persp corona crisis lesson
Fresh Perspective

This Current Crisis Has a Gift for You; Here’s How to Claim It

Idan Shpizear
Idan Shpizear
April 9, 2020
No Comments
Step away from fear and uncertainty for a moment, and ask yourself: What is this struggle here to teach me?
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ed cross corona contracts qa
The Intentional Restorer

Overcoming Legal Concerns Amid Coronavirus Cleaning | Q&A with Ed Cross

Jon Isaacson
Jon Isaacson
April 7, 2020
No Comments
Legal implications for restoration contractors when considering COVID-19 response.
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ed cross interview
The Intentional Restorer

A History of Collaboration; A Future of Advocacy

Alice Cooper, AIDS, and other snippets of interest in the evolution of the AGA.
Jon Isaacson
Jon Isaacson
April 2, 2020
No Comments
Change is brewing for the restoration industry; we are closer than ever to establishing a level playing field legally and financially for restorers. Meet Ed - one of the driving forces behind the refreshed Restoration Industry Association and its Government Affairs Committee.
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intl restorer colson
The Intentional Restorer

Developing an Actionable, Effective Disaster Response Plan | with Video!

COVID-19 is exposing holes in the supply chain and companies' ability to adapt to local, regional and worldwide situations which affect health and commerce. It’s never too late to improve these systems.
Jon Isaacson
Jon Isaacson
March 31, 2020
No Comments
Three questions with Edward Colson, of Ready Northwest, pieces of the COVID-19 puzzle from his area of expertise.
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IR uniting industry pt 2
The Intentional Restorer

Uniting an Industry to Fight Coronavirus | Part 2

As we continue to work together to find solutions, COVID-19 is a catalyst for innovation.
Jon Isaacson
Jon Isaacson
March 25, 2020
No Comments
This level of collaboration between the RIA and IICRC has been a refreshing example to the restoration industry of what we can accomplish when we work together
Read More
uniting industry pt1 corona
The Intentional Restorer

Uniting an Industry to Battle Coronavirus | Part 1

RIA & IICRC collaborate on COVID-19 response.
Jon Isaacson
Jon Isaacson
March 23, 2020
No Comments
This level of collaboration between the RIA and IICRC has been a refreshing example to the restoration industry of what we can accomplish when we work together.
Read More
idan corona
Fresh Perspective

Stop Panicking About Coronavirus; Look Beyond Yourself

Idan Shpizear
Idan Shpizear
March 20, 2020
No Comments
The choices we make affect those around us. Not just our families and coworkers, but the people who handle our money in restaurants, who sit beside us on the airplane, who encounter us and return home to their own families.
Read More
intentional restorer liability covid
The Intentional Restorer

Insurance Coverage for Contractors Handling Coronavirus Disinfection

Jon Isaacson
Jon Isaacson
March 19, 2020
No Comments

David Princeton of Advocate Claim Service shares a piece of the COVID-19 puzzle from his area of expertise.


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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Poll

Preparing for Hurricane Season

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Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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