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Intentionally Developing People Skills | The Intentional Restorer Vol. 1 (with VIDEO!)

Leaders need to invest in developing skills to work with people if they want to be successful.

November 7, 2019

Understanding how to work successfully with people is a skill that every leader has to intentionally develop on a continual basis. In a tight labor market, recruiting, developing and retaining good people is essential to success.

Restoring Success: Efficiency in our Movements

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

October 31, 2019

No Comments

How often are we needlessly touching or moving something? How often do we look for something? How much time is being wasted unnecessarily in additional steps or needing something?

Fresh Perspective

The Real Reason Your Business is Stagnant |Fresh Perspective Vol. 1

You're missing one essential commitment.

Idan Shpizear

October 15, 2019

No Comments

As a business owner, you have to learn to focus on the One Big Thing.

Discipline for the Undisciplined | Fresh Perspective Vol. 2

How to change your mentality and achieve the life you want.

Idan Shpizear

September 19, 2019

No Comments

Cultivating discipline begins with changing your mentality.

Restoring Success: Chuck Boutall's "Must Have" Restoration Tech Tools

Chuck Boutall

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

September 5, 2019

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The rapid developments from tools to products to software and more has not slowed. We need to be diligent and thoughtful in our investments in technology.

Restoring Success: When People Don't Follow Instructions

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

August 1, 2019

No Comments

When instructions are not followed, bad things can happen. Find positive approaches to help the team follow instructions.

Restoring Success: Creating Effective Customer Surveys

Plus, understanding and utilizing Net Promoter Scores.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

June 6, 2019

No Comments

Is your customer survey process really giving you the information you need?

Restoring Success: Your Restoration Company's Digital Content

Inspiration is Everywhere

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

May 3, 2019

No Comments

As a disclaimer, I am not formally trained or an expert in Social Media; but rather a restorer and educator who recognizes the power of the digital world in which we operate. There is great opportunity to build relationships, show your expertise, establish credibility and more if we harness the power.

Restoring Success: Developing an On-Call System

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

April 4, 2019

No Comments

There are many different on-call schedule designs that accommodate the different shapes, structures, and sizes of restoration companies.

Restoring Success: Communicating Through Color

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 7, 2019

No Comments

How much information in our daily life is actually displayed using color? In transportation alone, highways, traffic signals, pedestrian crossings and airports use color to organize information.

Bed Bugs After Remediation: Are Restoration Practices Quietly Contributing to Reinfestation?

Physical Removal in Restoration: The Science Behind Effective Cleaning

The Evolution of Containment Systems in Restoration and Remediation Part 2

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.