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Home » Topics » Columns

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Roll it Uphill: A Lesson in Leadership and Accountability

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 29, 2021
No Comments

Rolling it uphill requires that before we blame the team for being careless or sloppy, we as leaders look in the mirror and ask ourselves if we truly set our teams up for success.


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business leadership

Face It and Embrace It: Two Powerful Principles for Leading Your Restoration Business Into the Future

The Severe Report
Scott Severe
September 28, 2021
No Comments

While some of today’s issues are unique, there will always be major obstacles restoration contractors must solve, resolve or absolve to find success. It has always been this way, and it always will be.


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fire damage

5 Ways Restorers Can Help Disaster Survivors, Even if There Isn’t a Job in It for Them

Restorer’s Digest
Sean Scott
Sean M. Scott
September 22, 2021
No Comments

The story behind Sean Scott’s decision to author the book The Red Guide to Recovery, and five tips on how restorers can give back or help their community, even if there isn’t a job in it for them.


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Real Stories: Restorer’s Digest With Sean Scott

Real Stories: Restorer’s Digest With Sean Scott

Ask the Expert
September 15, 2021
No Comments

In this first-ever Real Stories in Restoration episode, disaster restoration expert and author Sean Scott joins us to share insights from his 43 years in restoration and construction, takeaways from three of his publications, fire and smoke damage restoration tips, and more. Watch through the end for exciting news on what’s ahead for him and R&R.


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creating clarity to reach goals

Clear the Fog: How to Make Sure Your Business Plan Actually Pans Out

Fresh Perspective
Idan Shpizear
Idan Shpizear
September 14, 2021
No Comments

Most of the time, when a business owner reaches out to Idan Shpizear to talk through a disappointing quarter or the loss of a huge project, the problem is simple: There is a complete lack of clarity within the business. Here Idan shares three steps to creating clarity and, as a result, meeting revenue goals.


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Can't estimate

An Estimator Who Can’t Install vs. an Installer Who Can’t Estimate

The Intentional Restorer
Jon Isaacson
Jon Isaacson
September 3, 2021
No Comments

If you are an installer who wants to get out of the field and grow your career by pursuing estimating, I would hope this article is helpful in setting you on the right path with regards to the mindset and habits you will need to succeed. Likewise, if you are considering going out on your own as a small business owner or contractor, you will need to quickly learn to develop the skills necessary to estimate accurately and run a profitable business.


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hiring and retention

The Hiring Challenge and What Must Be Done

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 1, 2021
No Comments

As we continue to try everything to overcome the hiring challenges and labor shortage, we must carefully balance our focus and resources on other areas that may help us attract and retain talent. It is equally important to also focus on optimal use and management of existing resources.


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company culture

Leadership Dilemma: When Your Most Difficult Employee is Great for Business

Fresh Perspective
Idan Shpizear
Idan Shpizear
August 18, 2021
No Comments
What do you do with a difficult employee who brings in a lot of money? Idan Shpizear recently had a conversation with a small business owner about this. It echoed countless conversations he’d had before, including a few tough moments when he had to get real with himself.
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intentional restorer 900
The Intentional Restorer

Training Restoration Technicians to Sketch for Xactimate

Jon Isaacson
Jon Isaacson
August 9, 2021
No Comments
Many restoration contractors, business owners, and managers struggle to train their teams to clearly and consistently document the story of the loss. Every insurance claims estimate, especially those composed in Xactimate, need two key things.
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organizational awareness

Organizational Awareness Can Lead to Greatness

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Jon Isaacson
Jon Isaacson
August 5, 2021
No Comments
Every function, position and individual within the company plays an important role contributing to the results of the company. People who perform consistently excellent typically have a well-developed sense of organizational awareness.
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