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In my role as a chief customer officer, I meet with a lot of contractors looking for ways to improve their business and I’m struck by how often certain phrases come up. 

When you hit a plateau, that’s your signal something needs to change. Most likely, that something is you.

Service, cashflows, efficiency, communications, company credibility, and more can suffer from even a blip in basic documentation.

Key tips to optimize your company's SEO.

Communicating measurable goals is an extremely practical solution for motivating an underperforming team. But it has deeper benefits, as well.

Be intentional to develop yourself, your team, and your process; there are no shortcuts.

Enjoy and look for simple solutions. 

As Claude innovated products, he also developed methods for training contractors to utilize these evolving water damage tools in a manner that could be repeated across the country.

You know who to reach, what you’re selling them, and where to find them. Now you need to take a look at the practical requirements to put this plan into action. 

The Restoration Lawyer and a stellar industry historian converge!