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Are you remembering to charge for everything you should be during a packout?

Correct estimates are critical for getting paid, and building relationships with carriers and adjusters.

Doing a few things on a regular basis could mean tons of job referrals.

In this week's video column, Annissa lays out some things a homeowner might be able to do themselves to help cut back on the restoration costs.

Annissa has a little fun with this week's column, sharing 10 things you probably did not know about her.

See what she recommends when it comes to protecting yourself and your company on each and every restoration job you handle.

Pre-loss is obviously the correct answer - but is that enough?

The basic idea behind video testimonials: keep it simple!

Who is ultimately liable to pay you for the restoration work you do - the insurance company or the insured?

When a carrier tells you they are doing something new, and you're unsure if the protocol is accurate, or have questions, here is what you should do!