This week, Annissa goes over the kind of communication and relationship you should have with the adjuster on every job.

The importance of photos during the scope-writing process.

This video is the first of a brand new five-part series from Annissa on correctly writing an insurance scope for the work you have done.

Bottom line: Do not handle jewelry without having a release form!

The happier your customers, the more successful your business.

Wonder if Annissa has ever been fired? She reveals the answer in this video!

Every contractor, even the best of the best, has dealt with an upset client.

Evaluate your own numbers, and find where you are missing out on profits.

The restoration industry is kind of like living in a small town. If you make a mistake, people will know it.

In this edition of Ask Annissa, she talks about how to send it {hint: not email!}, how often to send it, and other things you need to know to hit a home run.