Ask Annissa: Can I Hold a Client's Contents Hostage for Payment?

Recently, Annissa received a question from a viewer about holding onto contents until they receive payment for the job.

Annissa has some pretty strong feelings on this, and offers her insight and advice on how to effectively get paid without potentially damaging your company's reputation or your relationships with your clients.

Part of this includes helping your clients feel in control of the situation!

KEYWORDS: contents cleaning contents restoration

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.