Restoration Industry Top Stories

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The restoration and insurance industries have been intertwined for quite some time, but 2025 marks a pivotal shift toward transparency, trust and teamwork. Are you ready to be part of the change?

Discover how Dan Gordon transitioned from a high-pressure corporate career to owning a thriving restoration franchise, achieving work-life balance and making a community impact.

The restoration industry’s biggest debate today mirrors the brand battles of the 80s: TPAs vs. independence. With strong opinions on both sides, the real question is whether working with a TPA is a smart strategy, or just another compromise.

When water and wood meet, every second counts. This guide, powered by KnowHow, provides restoration professionals with a step-by-step process on drying hardwood floors, the right way. This helps avoid costly mistakes and meeting industry standards. 

On this episode of Ask The Expert, Genesis Brown, Founder and CEO of Smart Claims Administration, breaks down the costly mistakes restoration contractors make when managing their claims. From documentation errors to carrier tactics, find out how you can streamline your process. 

As AI continues to drive growth in data processing, data centers are under extreme pressure to expand while cutting energy use and emissions. From advanced HVAC strategies to air quality monitoring and innovative air cleaning technology.

Moisture in crawlspaces isn’t just a nuisance; it’s a serious threat to the structural integrity and indoor air quality. The step-by-step guide, powered by KnowHow, is based on the ANSI/IICRC S500 Standard and guides restoration professionals through every stop of the crawlspace drying process.

As hurricane and fire season approach, it’s crucial to prioritize your mental health and well-being in high stress restoration jobs. Here are a few strategies that help maintain your mental well-being, preparing for emergencies and supporting your team through challenging times. 

Restoration professionals face unpredictable risks that traditional insurance may not cover. Find out how 831(b) plans can fill these gaps, offering structured risk management and financial stability. Check out these key questions you should ask potential administrators to ensure compliance and long-term success.

In a crowded restoration industry, standing out requires more than claiming to be the best. Learn how you can build genuine connections with your target audience by defining your tribe and understanding their unique needs. Key strategies create trust and loyalty through shared values and authentic communication.