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Insurance/Legal Matters in RestorationManaging Your Restoration Business

7 Questions Restoration Pros Should Ask When Considering an 831(b) Risk Management Strategy

Enhancing Restoration Business Resilience: The Role of 831(b) Plans

By Dustin Carlson
Woman Working on Laptop While Reviewing Documents

Photo credit: FreshSplash / E+ via Getty Images

May 19, 2025

As a restoration professional, you know risk is part of the job. Your work puts you in unpredictable situations—water damage, fire restoration, mold remediation and storm recovery—all of which come with liability and operational challenges. You likely carry general liability insurance, commercial property insurance and workers' compensation, but is that enough? The reality is that traditional insurance has significant gaps that can leave your business exposed. That’s where alternative risk management strategies like an 831(b) plan come in.

An 831(b) plan functions similarly to an HSA, but instead of an individual setting aside funds for healthcare, it allows businesses to reserve money for a variety of future risks while benefiting from tax deferral. For restoration businesses, this means a structured way to handle non-insurable risks like supply chain delays, equipment damage or customer payment issues.

Unfortunately, not all 831(b) administrators are alike. Before adopting this strategy, restoration business owners need to ask the right questions to ensure compliance, financial security and long-term success. When looking to set up an 831(b) plan for your business, we suggest you ask potential plan administrators these key questions: 


What risks in the restoration industry can you help me cover?

An 831(b) policy can help address challenges in business interruption, supply chain delays, cyber threats, employer liability, contract defaults and warranty programs. Additionally, it can provide protection for brand reputation, audits, key employee loss and third-party business interruptions. Before setting up an 831(b) plan, it’s important to evaluate which risks apply to your business and ensure the policy aligns with your financial and operational needs.

 

How does an 831(b) plan work alongside my existing insurance?

An 831(b) plan should complement, not replace, your existing business insurance by covering underinsured or uninsured risks. While general liability, workers’ compensation and property insurance address common industry exposures, an 831(b) plan can help fill gaps by covering risks such as business interruption, cyber liabilities, supply chain disruptions, key employee loss and contract defaults. It’s important to structure your plan properly to ensure it meets key compliance requirements, including risk transfer and distribution. It’s also important to understand how premiums are held by your plan administrator, how to submit claims and assess whether your plan administrator has a solid risk management background.

 

What compliance requirements should I be aware of?

To ensure compliance and avoid IRS scrutiny, an 831(b) plan must meet the following 4-Part Test:

  • Risk transfer – The plan must clearly transfer risk to a third-party insurer.
  • Risk distribution – The plan should spread among multiple parties to align with the law of large numbers.
  • Fortuitous risk coverage – The plan should cover unexpected risks, not routine business expenses.
  • Principles of insurance – The plan must operate like a legitimate insurance company.

Premiums should reflect true market rates, and the plan must follow proper governance, including appropriate disclosures and financial management. Since the IRS closely monitors 831(b) plans, working with experienced professionals can help ensure compliance and adherence to evolving regulations.


How flexible are premium payments?

Premium payments for an 831(b) plan support long-term risk management. While the plan offers flexibility in structuring coverage to fit your business needs, premiums should be set by an independent underwriter to ensure they reflect genuine risk. Thoughtful planning can help smooth cash flow while keeping the plan compliant and effective.


What is the claims process like? How quickly are claims processed and paid out to keep projects moving?

When a claim is filed under an 831(b) Plan, it follows a process similar to traditional insurance. The policyholder submits a claim for coverage or compensation due to a covered event or loss. The plan will validate the claim, determine if it meets the criteria and either approve or deny it. If approved, payment is issued to the policyholder. While the exact timing can differ, having a structured claims process in place helps ensure claims are processed quickly, allowing projects to continue without unnecessary delays.


How are premium reserves managed and invested? What transparency measures are in place?

Premium reserves in an 831(b) plan are typically invested to generate income, similar to a traditional insurer. If claims are lower than expected, profits can be reinvested or distributed to shareholders. The administrator should have an investment agreement that defines the investment of funds, typically in safer assets like bonds and equities. With proper oversight and a well-managed plan, these reserves can support the financial health of your business.


What happens if my business is audited?

The IRS may review 831(b) plans more closely, as it has with similar tax codes in the past. That’s why it's important to ensure that your plan administrator has a strong track record of compliance and the necessary resources to support you. A well-prepared administrator will have legal and tax advisors available to assist and defend your plan. It's crucial to check how the manager has handled audits in the past and whether they are currently under any scrutiny. 

Incorporating an 831(b) plan into your restoration business can offer significant advantages in managing non-insurable risks and improving financial stability. By asking the right questions and carefully evaluating the plan’s structure, compliance and management, you can ensure it complements your existing insurance coverage and supports your long-term success. With the right support, an 831(b) plan can provide a valuable risk management tool for your business, helping you stay resilient in the face of unpredictable challenges.

KEYWORDS: restoration business strategy risk management

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Dustin Carlson is an efficiency-driven operational leader and champion of 831(b) tax solutions. As president of SRA 831(b) Admin, Dustin is on a mission to transform how businesses approach risk management, offering a viable solution for uninsured and underinsured liabilities. In 2023, Dustin earned his CPCU designation, further cementing his position as a trusted advisor to industry partners and a prominent advocate for the 831(b) tax code through his efforts to promote its benefits and responsible use. Dustin holds a degree in finance from the University of Idaho.

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