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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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customer surveys

Restoring Success: Creating Effective Customer Surveys

Plus, understanding and utilizing Net Promoter Scores.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
June 6, 2019
No Comments
Is your customer survey process really giving you the information you need?
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6Question-StockSnap_2O0IOI1DA8.jpg

6 Questions to Ask Yourself in Order to Grow Your Restoration Business

Brian Clark
June 3, 2019
No Comments

No matter what industry you’re in, you’re bombarded with experts telling you how to grow. Some are partially informative. Some have a few good points. Some…not so much.


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disasters everywhere

Disasters Happen Everywhere

Scaling your restoration company to respond to localized catastrophes.
Michelle Blevins
Michelle Blevins
June 1, 2019
One Comment
Disasters happen everywhere, and can send any restoration company into high gear. While it’s obviously impossible (and unnecessary) for every company to have a CAT team, it is helpful to know how to scale up your restoration company in case there is a sudden influx in business.
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Violand Vault: How much debt do you want?

Video: Violand Vault: How Much Debt Do You Want?

May 30, 2019
No Comments

At the beginning of May, an editorial blog post went up here on R&R regarding the question of whether to get a college degree, or to pursue a career in the trades.


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Industry News

Interstate Restoration and FirstOnSite Restoration to be acquired by FirstService Corp.

May 23, 2019
No Comments

Global Restoration Holdings, LLC, the parent company to Interstate Restoration and FirstOnSite Restoration, announced today the signing of a definitive agreement to be acquired by the property services firm FirstService Corporation.


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Industry News

Mammoth Restoration Acquired by FirstService Corporation

May 23, 2019
No Comments

BCMS, a specialist middle market sell-side advisory firm, has announced the recent sale of its client, Farris Enterprises Inc. (d.b.a. “Mammoth Restoration”) to FirstService Corporation.  


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Attend the 2019 Australasian Conference and Tradeshow

May 20, 2019
No Comments

Register today for the 2019 Australasian Conference and Tradeshow, taking place at the Novotel Hotel & Resort Twin Waters in Sunshine Coast, Queensland.


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Industry News

Puroclean Honored as Gold Stevie Award Winner in 2019 American Business Awards

May 17, 2019
No Comments

PuroClean, a leading national restoration and remediation franchise, has earned a Gold Stevie® Award in Achievement in User Interface Design in the Web Awards category of The 17th Annual American Business Awards®. 


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RR-WebExclusives-2015.jpg
Web Exclusives

Making the First Impression Count

Start the customer relationship out right
Brigham Dickinson
Brigham Dickinson
May 16, 2019
No Comments

The foundation of a great business is more than bricks and mortar — it’s built on customer goodwill and stellar service. Much of that foundation is laid in a single instant: the customer’s first impression of your company.


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Jeff Jones Violand Vault

Video: Violand Vault | Using the Rulebook to Build Trust

May 13, 2019
No Comments

Managing a small business is a risky proposition. A gamble, in some aspects.


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