When I was in my late thirties, I experienced a last day of work unlike most. Before the first 15 minutes of the morning were gone, I was punched in the mouth, my shirt was torn and the CEO had his hands around my neck.
Another successful show is in the books! This year, the 2016 International Restoration Convention & Industry Expo also celebrated RIA’s 70 years of leadership in the restoration industry. From an evening welcome reception in a beautiful outdoor garden space to the 70th anniversary gala, it was truly an event to remember.
In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.
It’s not enough to implement ethical principles into a business simply for show; these business morals must be ingrained in every employee and become part of your lasting business culture.
The most effective managers in business have the ability to take higher-level concepts and make them simple. And not just simple, but super simple, so any employee, regardless of their education or experience level, can understand and execute them.