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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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Web Exclusive

Stop Getting Burned By SEO Agencies

Jeff Carrier
Jeff Carrier
April 15, 2019
No Comments

Fair warning, I’m going to go off on a bit of a rant. Not because I want to, but I honestly need to find new ways to actually get the attention of a restoration company owner. 


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Personal Protection Equipment

The Value of a PPE Bag

Simple investment yields major returns on culture and employee engagement.
Jon Isaacson
Jon Isaacson
April 15, 2019
One Comment

Does your company use PPE bags? This term refers to what is usually a large duffel bag or plastic container, utilized to organize personal protective equipment for employees.


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Restoration Trends
Special Section

Prepping for Disaster: Restoration Trends (Part 2)

Trends and predictions for the restoration industry in 2019.
Phillip Rosebrook
April 12, 2019
No Comments

In the March issue of R&R, Phil walked through his industry predictions from 2018 and revealed how he scored on each. His predictions included labor shortages and wage increases, industry pricing challenges, more TPA influence, growth of outside groups, and projections on weather-related events. To see how he fared, check out his March article! This month, he’s sharing his predictions for 2019!


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Restoration Business

The Impasse: When Negotiations Reach a Stalemate

Timothy E. Hull
Timothy E. Hull CR
April 9, 2019
No Comments

I hate being backed into a corner. Whether it’s an employee trying to hold you hostage for a raise or an insurance adjuster standing his ground on the payment of a claim, there is a feeling of helplessness and lack of control which is enough to drive most Type A personalities crazy. This can lead to anger, resentment, and more often than not, regrettable actions.


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vvault emotional intelligence

Violand Vault: Emotions Run the Show

Jeff Jones
April 4, 2019
No Comments
Effectively governing and controlling our emotions is a key element to business success.
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restoring success on call

Restoring Success: Developing an On-Call System

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
April 4, 2019
No Comments
There are many different on-call schedule designs that accommodate the different shapes, structures, and sizes of restoration companies.
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annissa.jpg

Ask Annissa: Profits and Ethics

March 28, 2019
No Comments

Are restoration contractors unethical for making a profit? Absolutely not. Good restoration professionals are not "ambulance chasers". Profits make it possible for the training, equipment, and professional personnel needed to be there for people when they are needed the most. Annissa explains more about it in this week's Ask Annissa. 


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keodalah claim

The Keodalah Claim & What It Could Mean for Restorers

Jon Isaacson
Jon Isaacson
March 26, 2019
One Comment
A recent ruling in Washington State has broadened liability in insurance claims to individual employees.
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5 ways to market

Branding is Everything: 5 Ways to Market Your Restoration Business

Tom Duff
March 26, 2019
No Comments
Business owners should never underestimate the influence branding can have on a business’s success.
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ask annissa unplug

Ask Annissa: How Do I Unplug and Let the Stress of Restoration Work Go?

Annissa Coy
Annissa Coy
March 21, 2019
No Comments
In this brand new video from Annissa, she talks about tools and techniques to unplug from the stresses and demands of the restoration industry. Doing so does not mean letting your business go, or slacking; in fact, learning to unplug and unwind can lead to more success ​​​​​​​for you and your business.
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Register for Webinar - Hurricane Response: What's Changed, Who's at Risk, and How to Scale without Breaking

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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