Insurance/Legal Matters in Restoration

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The Restoration Industry Association (RIA) is riding a powerful wave after its 2019 Convention in Phoenix, which had the highest attendance of any of its conventions in five years. 

These words were given to my dad in the early 80’s after going from job to job of trying to build a career in food route sales.

In last month’s article, I wrote about taking a longer view with hiring given the current challenges to find people with the right skills and the desire to work in, or make a career of, the restoration industry. Let’s shift the focus back to the present and the challenges of finding good people to staff your growing business.

The Restoration Industry Association (RIA) is stronger than it has been in decades and now, it is leading the charge to transform the industry as its Chief Advocate on the front lines.

As the green cleaning trend ramps up, I’m sure many of you are considering implementing this as a service offered by your company. It seems like a no-brainer. 

What is the extent of the reach of the Consumer Protection Act (CPA) and the liability exposure of individual professionals? Historically there has been a separation between agents of an organization and the company which holds the contractual relationship with its customer.

An infusion of fresh thinking and younger leadership at the Restoration Industry Association (RIA) has led to the conclusion that to give members a good return on their investment of dues, the RIA must advocate for the legal and financial interests of restorers.